Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/18/0043 Charles White Ltd PF000350 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , ,
FTS/HPC/PF/17/0340&FTS/HPC/PF/17/0423 James Gibb Property Management Ltd PF000103 , , ,
FTS/HPC/PF/17/0398 Redpath Bruce PF000110
FTS/HPC/PF/18/0035 Morison Walker Property Management PF000249 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/17/0402 James Gibb Property Management Ltd PF000103
FTS/HPC/PF/18/0293 Yourplace Property Management Limited PF000212 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
FTS/HPC/PF/17/0525 Quartermile Estates Ltd PF000418
FTS/HPC/PF/17/0196, 0198, 0201, 0213, 0002 MXM Property Solutions PF000290 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code)
FTS/HPC/PF/17/0318 MXM Property Solutions PF000290
Decision pf.17.0318_Redacted.pdf (232.44 KB)
FTS/HPC/PF/18/0181 Hacking and Paterson Management Services PF000288 ,
PFEO pf.18.0181_Redacted.pdf (156.29 KB)
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