Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Link Housing Association Limited PF000355 HOHP/PF/16/0014 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Link Housing Association Limited HOHP/PF/16/0014 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
PFEO.16.0014_Redacted.pdf (122.23 KB)
Sanctuary Scotland Housing Association HOHP/PF/16/0094 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Trinity Factoring Services Ltd HOHP/PF/16/0026 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Property Factor Duties
0026 Decision.pdf (503.53 KB)
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0026 Proposed PFEO.pdf (118.52 KB)
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Charles White Ltd HOHP/PF/16/0098
Homesbook Factoring HOHP/PF/16/0046 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Charles White Ltd PF000153 HOHP/LM/16/0031
0031 Decision_Redacted.pdf (693.69 KB)
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0031 Proposed PFEO_Redacted.pdf (124.26 KB)
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0031 - PFEO_Redacted.pdf (121.38 KB)
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James Gibb Residential Factors HOHP/PF/16/0044 ,
0044 PFEO [Redacted].pdf (105.04 KB)
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Rentolease HOHP/PF/16/0080
PF.16.0080 Decision.pdf (310.04 KB)
Ross & Liddell HOHP/PF/16/0053