Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Linstone Housing Association		HOHP/PF/16/0108	15 Feb, 2017	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties	Document Written Decision (FtC) (PFEO) PF.16.0108.pdf (109.08 KB)
James Gibb Residential Factors		HOHP/PF/16/0165	10 Feb, 2017	Communication and consultation (Section 2 of Code), Property Factor Duties	Document Written Decision (Complied) pf.16.0165.pdf (727.73 KB)
Hacking and Paterson Management Services		HOHP/PF/16/0174	10 Feb, 2017	Written statement of services (Section 1 of Code), Insurance (Section 5 of Code)	Document Written Decision (Complied) pf.16.0174_Redacted.pdf (977.18 KB)
Copperworks Housing Co-Operative Ltd		HOHP/PF/16/0151	8 Feb, 2017	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	Document Written Decision (FTC) (Proposed PFEO) PF.16.0151.pdf (1010.51 KB) , Document Written Decision (FtC) (No PFEO) PF.16.0151.pdf (144.84 KB)
West Property sales & Letting			8 Feb, 2017	Property Factor Duties	Document Written Decision (No PFEO) pf.16.0137_Redacted.pdf (192.01 KB)
West Property Sales & Lettings		HOHP/PF/16/0137	8 Feb, 2017		Document Decision pf.16.0137.pdf (1.22 MB) , Document Proposed PFEO pf.16.0137.pdf (87.93 KB) , Document Written Decision (No PFEO) pf.16.0137_Redacted.pdf (192.01 KB)
Speirs Gumley Property Management		HOHP/PF/16/0124	7 Feb, 2017	Written statement of services (Section 1 of Code)	Document comp.16.0124_Redacted.pdf (472.8 KB)
Wheatley Group -YourPlace Property Management		hohp.pf.16.0113	6 Feb, 2017	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Decision.pf_.16.0113_Redacted.pdf (429.48 KB) , Document proposedpfeo.pf_.16.0113_Redacted.pdf (135.39 KB) , Document PF.16.0113 Written Decision (Failure to Comply) (No PFEO)_Redacted.pdf (248.23 KB)
First Port Property Services Scotland		HOHP/PF/16/0173	3 Feb, 2017	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code)	Document PF.16.0173 Decision (COMPLIED)_Redacted.pdf (525.68 KB)
Charles White Ltd	PF000153	HOHP/PF/16/0100	2 Feb, 2017	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (FtC) PFEO) HOHP.PF_.16.0100.pdf (217.03 KB) , Document Certificate of Complaince -corrected postcode. pf.16.0100_Redacted.pdf (141.29 KB)