Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Charles White Ltd	PF000153	HOHP/PF/16/0100	2 Feb, 2017	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (FtC) (Proposed PFEO) PF.16.0100.pdf (565.33 KB)
Linstone Housing Association		HOHP-PF-15-0143	1 Feb, 2017	Carrying out repairs and maintenance(Section 6 of Code)	Document HOHP-PF-15-0143 Tribunal Decision Complied _Redacted.pdf (799.16 KB)
Cube Housing Association		HOHP/PF/16/0147	31 Jan, 2017	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code)	Document HOHP-PF-16-0147 Complied Decision_Redacted.pdf (1.75 MB)
Cairn Housing Association		HOHP/PF/16/0140	25 Jan, 2017	Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code)	Document complied decision pf.16.0140_Redacted.pdf (369.36 KB)
Linstone Housing Associaiton		HOHP/PF/16/0107	20 Jan, 2017	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties	Document Written Decision (PFEO) PF.16.0107.pdf (797.53 KB)
Linstone Housing Association		HOHP/PF/16/0107	20 Jan, 2017	Carrying out repairs and maintenance(Section 6 of Code)	Document Written Decision (Certificate of Compliance) PF.16.0107.pdf (154.95 KB)
Newton Property Management		HOHP/PF/16/0102	19 Jan, 2017	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code)	Document Written Decision (FTC & Proposed PFEO) PF.16.0102_Redacted.pdf (668.96 KB) , Document Decision (FTC - No PFEO) PF.16.0102_Redacted.pdf (154.21 KB)
Ross And Liddell		HOHP/PF/16/0092	18 Jan, 2017	Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code)	Document hohp.pf_.16.0092 COMPLIED_Redacted.pdf (462.94 KB)
Ross and Liddell			18 Jan, 2017	Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code)	Document hohp.pf_.16.0092 COMPLIED_Redacted.pdf (462.94 KB)
The Property Management Company		HOHP/PF/16/0079	17 Jan, 2017	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Decision (FTC) (Proposed PFEO) HOHP.PF_.16.0079.pdf (1.2 MB)