Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Trinity Factors HOHP/PF/16/0128 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
East Ayrshire Council hohp.pf.16.0123 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Decision.pf_.16.0123_Redacted.pdf (679.29 KB)
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East Ayrshire Council PF000382 HOHP/PF/16/0123 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
PFEO pf.16.0123_Redacted.pdf (97.67 KB)
NG Property (Scotland) HOHP/PF/16/0127 Financial obligations (Section 3 of Code), Property Factor Duties
complied pf.16.0127_Redacted.pdf (553.13 KB)
Charles White Limited HOHP/PF/16/0131 Communication and consultation (Section 2 of Code)
PPFEO (Redacted) pf.16.0131.pdf (137.39 KB)
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comp(redacted).pf_.16.0131.pdf (115.45 KB)
Be Factored HOHP/PF/16/0115 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties
Decision pf.16.0115_Redacted.pdf (552.63 KB)
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Proposed PFEO pf.16.01115.pdf (89.18 KB)
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PFEO.16.0115_Redacted.pdf (153.45 KB)
Be Factored PF000311 HOHP/PF/16/0115 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties
Be Factored HOHP/PF/16/0115 HOHP/PF/16/0115 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties
Your Place Property Management HOHP/PF/15/0123 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
0123 - Decision_Redacted.pdf (1.01 MB)
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0123 - Proposed PFEO_Redacted.pdf (153.42 KB)
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HOHP-PF-15-0123 PFEO_Redacted.pdf (436.61 KB)
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Be Factored PF000311 HOHP/PF/16/0111 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties