Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
FTS/HPC/PF/17/0262	Ross and Liddell	PF000196	Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code)	1 Feb, 2018	Document Decision (Complied) pf.17.0262_Redacted.pdf (498.74 KB)
FTS/HPC/PF/17/0406	Speirs Gumley Property Management	PF000160	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)	30 Jan, 2018	Document Complied Decision_Redacted pf.17.0406.pdf (150.38 KB)
FTS/HPC/PF/17/0241	Bield Housing & Care	PF000146		29 Jan, 2018	Document proposed PFEO signed - PF.17.0241_Redacted.pdf (189.35 KB) , Document decision not commplied prop PFEO - PF.17.0241_Redacted.pdf (970.3 KB) , Document Property Factor Enforcement Order (PFEO) - PF.17.0241_Redacted.pdf (197.26 KB) , Document Written Decision (Revoke Order) - PF.17.0241_Redacted.pdf (205.06 KB)
FTS/HPC/PF/17/0346	James Gibb Property Management Ltd	PF000103	Written statement of services (Section 1 of Code), Insurance (Section 5 of Code), Property Factor Duties	26 Jan, 2018	Document Decision - signed - PF.17.0346_Redacted.pdf (325.83 KB) , Document proposed PFEO - signed - PF.17.0346_.pdf (188.97 KB) , Document Written Decision (Failure to Comply) (PFEO). pf.17.0346_Redacted.pdf (186.31 KB) , Document PFEO pf.17.0346_Redacted.pdf (146.81 KB) , Document Compliance decision PF.17.0346_Redacted.pdf (1.03 MB)
FTS/HPC/PF/17/0393	Speirs Gumley Property Management	PF000160	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	19 Jan, 2018	Document Written Decision (Complied) pf.17.0393_Redacted.pdf (721.12 KB)
FTS/HPC/PF/17/0336	Charles White Limited (Property Factor)	PF000153	Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	12 Jan, 2018	Document prop (PFEO) pf.17.0336_Redacted.pdf (163.72 KB) , Document decision (failure to comply) pf.17.0336_Redacted.pdf (763.89 KB) , Document PFEO PF.17.0366_Redacted.pdf (148.17 KB) , Document PFEO.Compliance decision - pf.17.0336_Redacted.pdf (115.5 KB)
FTS/HPC/PF/17/0157	James Gibb Property Management Ltd	PF000103		11 Jan, 2018	Document Written Decision (failure to comply)(no proposed PFEO) - pf.17.0157_Redacted.pdf (432.22 KB)
FTS/HPC/PF/17/0309	Apex Property Factor	PF000383	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	9 Jan, 2018	Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.17.0309_Redacted.pdf (254.78 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.17.0309_Redacted.pdf (199.46 KB) , Document Property Factor Enforcement Order (PFEO) - PF.17.0309_Redacted.pdf (201.94 KB) , Document Written Decision (Failure to Comply with Order) PF.17.0309_Redacted.pdf (124.78 KB)
FTS/HPC/PF/17/0347	Cairn Housing Association	PF000292	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code)	22 Dec, 2017	Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.17.0347.pdf (1.14 MB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.17.0347.pdf (120.21 KB) , Document Written Decision (Failure to Comply) (No PFEO) - PF.17.0347_Redacted.pdf (139.56 KB)
FTS/HPC/PF/17/0232	APEX PROPERTY FACTOR LIMITED	PF000383	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	20 Dec, 2017	Document Written Decision (Failure to Comply) (Proposed PFEO) - FTS.HPC_.PF_.17.0232_Redacted.pdf (418.08 KB) , Document Written Decision (Failure to Comply) (PFEO) - PF.17.0232_Redacted.pdf (173.3 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - FTS.HPC_.PF_.17.0232_Redacted.pdf (289.24 KB) , Document Written Decision (Failure to Comply with Order) - PF.17.0232_Redacted.pdf (123.58 KB)