Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
James Gibb Residential Factors PF000103 FTS/HPC/PF/23/2469 Insurance (Section 5 of Code) ,
James Gibb Residential Factor FTS/HPC/PF/22/3996 Carrying out repairs and maintenance(Section 6 of Code) ,
James Gibb Residential Factor FTS/HPC/PF/22/3996 Carrying out repairs and maintenance(Section 6 of Code)
James Gibb Residential Factors PF000103 FTS/HPC/PF/23/2288
PF.23.2288 Decision_Redacted.pdf (340.97 KB)
Charles White Ltd PF000153 FTS/HPC/PF/23/0063 Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code)
Decision0063DG (1)_Redacted.pdf (252.08 KB)
,
ProposedPFEO0063_Redacted.pdf (151.19 KB)
,
PFEO0063Hillpark_Redacted.pdf (149.05 KB)
James Gibb Residential Factors PF000103 FTS/HPC/PF/23/1391 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)
PF.23.1391 Decision_Redacted.pdf (344.53 KB)
Cumming, Turner & Watt PF000976 FTS/HPC/PF/23/1594 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Decision PF 23 1594_Redacted.pdf (574.13 KB)
, ,
PFEO PF.23.1594_Redacted.pdf (422.52 KB)
,
FTC PFEO PF 23 1594_Redacted.pdf (582.3 KB)
RMG Scotland Ltd PF000763 FTS/HPC/LM/23/2092 Complaints resolution (Section 7 of Code), Property Factor Duties
Partick Works Limited PF000165 FTS/HPC/PF/23/1669 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
James Gibb Residential Factors PF000103 FTS/HPC/PF/23/0797 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)