Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files	Upper Tribunal Decision(s)
FTS/HPC/PF/24/1954	Newton Property Management	PF000108	Property Factor Duties	19 Dec, 2024	Document Written Decision (Failure to Comply) (No PFEO) 1954 Redacted.pdf (120.54 KB)
FTS/HPC/PF/24/1410, FTS/HPC/PF/24/4245	Charles White Ltd	PF000153	Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	3 Dec, 2024	Document Written Decision (Complied) 1410, 4245 Redacted.pdf (77.47 KB)
FTS/HPC/PF/24/1474	RMG Scotland	PF000763		18 Nov, 2024	Document Written Decision (Failure to Comply) (No Proposed PFEO) PF 24.1474_Redacted.pdf (547.28 KB)
FTS/HPC/PF/23/2641, FTS/HPC/PF/23/2645	Newton Property Management	PF000108	Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code)	8 Oct, 2024		Document Written Decision (Failure to Comply) (Proposed PFEO) 2641, 2645 Redacted.pdf (354.41 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) 2641, 2645 Redacted.pdf (300.67 KB)
FTS/HPC/PF/24/3753	Fife Housing Services	PF000361	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code)		Document Written Decision (Reject) 3753 Redacted.pdf (53.47 KB)
FTS/HPC/LM/22/3876-FTS/HPC/PF/23/0003	Trinity Factoring Services Ltd	PF000170	Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	16 Feb, 2024	Document Written Decision LM.22.3876 + PF.23.0003_Redacted.pdf (543.92 KB) , Document Proposed PFEO LM.22.3876 + PF.23.0003_Redacted.pdf (438.37 KB) , Document PFEO LM 22 3876 PF23 0003 -2_Redacted.pdf (125.97 KB) , Document Decision Property Factor Review for LM 22 3876 and PF 23 0003__Redacted.pdf (239.79 KB) , Document certificate of compliance 22 3876 23 0003 ( 6 1 25)__Redacted.pdf (184.47 KB)
FTS/HPC/PF/23/1675	James Gibb Residential Factors	PF000103		13 Aug, 2024	Document Written Decision (Complied) PF.23.1675_Redacted.pdf (731.36 KB) , Document PF 23.1675 Final Decision after Review 10 December 24_Redacted.pdf (635.61 KB)
FTS/HPC/PF/22/0625, FTS/HPC/PF/22/1127	Morison Walker Property Managment LTD	PF000249	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	3 Jun, 2024	Document Written Decision (Failure to Comply) (No PFEO) 0625, 1127 Redacted.pdf (209.02 KB)
FTS/HPC/PF/23/4547, FTS/HPC/PF/24/2551	Myreside Management Ltd	PF000177	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	11 Sep, 2024	Document Written Decision (Failure to Comply) (PFEO) 4547, 2551 Redacted.pdf (105.79 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) 4547, 2551 Redacted.pdf (87.9 KB) , Document Property Factor Enforcement Order (PFEO) 4547, 2551 Redacted.pdf (51.66 KB) , Document Certificate of Compliance 4547, 2551 Redacted.pdf (54.76 KB)
FTS/HPC/PF/23/4430	James Gibb Residential Factors (Property Factor)			4 Sep, 2024	Document Written Decision (Failure to Comply) (Proposed PFEO) PF 23.4430_redacted.pdf (410.41 KB) , Document ProposedPFEO4430 (002)_Redacted.pdf (269.76 KB) , Document Property Factor Enforcement Order (PFEO) PF 23.4430_Redacted.pdf (262.35 KB) , Document Written Decision (Certifcate of Compliance) PF 23.4430_Redacted.pdf (247.32 KB)