Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Thenue Housing Association Ltd PF000268 FTS/HPC/PF/23/1441 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code)
Thenue Housing Association Ltd PF000268 FTS/HPC/PF/23/1441 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Property Factor Duties
Lorimer Stevenson PF000842 FTS/HPC/PF/23/1956
PF.23.1956 Decision_Redacted.pdf (277.68 KB)
, ,
PFEO PF.23.1956_Redacted.pdf (405.58 KB)
,
Dundee City Council PF000176 FTS/HPC/PF/23/2030, FTS/HPC/PF/23/2031
Lowther Homes PF000785 FTS/HPC/PF/23/0571, 0574 + 0575 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
Residential Management Group Scotland LTD PF000763 FTS/HPC/PF/22/4515 Debt recovery (Section 4 of Code)
James Gibb Residential Factors PF000103 FTS/HPC/PF/22/3982, FTS/HPC/PF/22/4023 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , ,
SG Property Management Ltd PF000211 FTS/HPC/LM/23/0158, FTS/HPC/LM/23/0159 , Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , ,
SG Property Management Ltd PF000211 FTS/HPC/LM/23/0158+0159 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Hacking and Paterson Management Services (Property Factor) FTS/HPC/LM/23/0214 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code) ,