Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
James Gibb Residential Factors		HOHP/LM/15/0069	26 Apr, 2016	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document 0069 - Proposed PFEO (2)_Redacted.pdf (109.82 KB) , Document 0069 - PFEO_Redacted.pdf (64.11 KB) , Document 0069 Certificate of Compliance_Redacted.pdf (111.06 KB) , Document 0069 Decision_Redacted.pdf (1.05 MB)
Sheltered Housing Management		HOHP/PF/14/0203	20 Apr, 2016		Document 0203 - Committee Decision_Redacted.pdf (418.26 KB)
Greenhome Property Management Ltd		HOHP/PF/15/0121	13 Apr, 2016		Document 0121 Decision_Redacted.pdf (848.59 KB)
Yourplace Property Management		HOHP/PF/15/0068	5 Apr, 2016	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document HOHP-PF-15-0068 Committee Decision_Redacted_0.pdf (1.3 MB) , Document HOHP-PF-15-0068 Proposed PFEO_Redacted_0.pdf (207.81 KB) , Document 0068 - PFEO_Redacted_0.pdf (100.58 KB) , Document pf.15.0068 Written Decision (Revoke)_Redacted.pdf (210.56 KB)
Yourplace Property Management		HOHP/PF/15/0068	5 Apr, 2016	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document HOHP-PF-15-0068 Committee Decision_Redacted.pdf (1.3 MB) , Document HOHP-PF-15-0068 Proposed PFEO_Redacted.pdf (207.81 KB) , Document 0068 - PFEO_Redacted.pdf (100.58 KB)
Apex Property Factor	PF000383	HOHP/PF/15/0110	31 Mar, 2016		Document Written Decision (Failure to Comply) pf.15.0110_Redacted.pdf (278.09 KB)
Apex Property Factor		HOHP/PF/15/0110	31 Mar, 2016		Document HOHP.PF_.15.0110 - Proposed PFEO_Redacted.pdf (1.21 MB) , Document HOHP-PF-15-0110 PFEO_Redacted.pdf (388.34 KB) , Document Written Decision (Certificate of Compliance) - PF.15.0110_Redacted.pdf (1.16 MB)
Redpath Bruce Property Management Limited		HOHP/PF/16/0012	31 Mar, 2016	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document hohp.pf_.16.0012 - Decision and Proposed PFEO_Redacted.pdf (1.64 MB) , Document pf.16.0012 - PFEO_Redacted.pdf (107 KB) , Document PF.16.0012 - Certificate of Completion_Redacted.pdf (185.81 KB)
Irvine Housing Association		HOHP/LM/15/0105	30 Mar, 2016		Document 0105 Decision_20160504105639_Redacted.pdf (870.98 KB)
Ross & Liddell		HOHP/PF/15/0140	29 Mar, 2016		Document 0140 Decision_Redacted.pdf (3.85 MB)