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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/17/0122 W.M. Cumming, Turner & Watt PF000269 ,
FTS/HPC/LM/17/0096 Firstport Property Services Scotland PF000095 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
HOHP/PF/16/0087 Life Property Management PF000203 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties
Document
pf.16.0087 decision_Redacted.pdf (738.57 KB)
HOHP/PF/16/0123 East Ayrshire Council PF000382 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
HOHP/PF/16/0023 Life Property Management LTD PF000203 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
PF.16.0023 Complied_Redacted.pdf (188.52 KB)
HOHP/LM/16/0141 Greenbelt Group Limited PF000191
FTS/HPC/PF/17/0094 FirstPort Property Services Scotland Ltd PF000095 Complaints resolution (Section 7 of Code)
Document
17.0094 Proposed PFEO_Redacted.pdf (564.34 KB)
,
FTS/HPC/PF/17/0087 FirstPort Property Services Scotland Ltd PF000095 Debt recovery (Section 4 of Code) ,
HOHP/PF/16/0135 Greenbelt Group Ltd PF000191 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
Document
PFEO pf.16.0135_Redacted.pdf (290.59 KB)
,
FTS/HPC/PF/17/0128 James Gibb Property Management Ltd PF000103