Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
HOHP/PF/16/0130	Apex Property Factor	PF000383	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	4 May, 2017	Document PF.16.0130 Proposed PFEO_Redacted.pdf (1.43 MB)
FTS/HPC/LM/17/0037	Charles White Ltd (Property Factor	PF000153	Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	25 Apr, 2017	Document Written Decision (Failure to Comply) (PFEO) LM.17.0037_Redacted.pdf (144.09 KB) , Document Certificate of Complaince lm.17.0037_Redacted.pdf (116.42 KB) , Document decision lm.17.0037_Redacted.pdf (246.5 KB) , Document Written Decision (FTC) (Proposed PFEO) LM.17.0037_Redacted.pdf (612.63 KB)
FTS/HPC/PF/17/0018	Macfie & Co Management Services Ltd	PF000098	Property Factor Duties	25 Apr, 2017	Document NO PFEO 17.0018_Redacted.pdf (568.88 KB)
	Walker Sandford	PF000164	Communication and consultation (Section 2 of Code), Property Factor Duties	19 Apr, 2017	Document PF.16.1018 FTC (No Proposed PFEO)_Redacted.pdf (921.36 KB)
HOHP/PF/16/0170	FirstPort Property Services Scotland Limited		Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	19 Apr, 2017	Document complied decision pf.16.0170_Redacted.pdf (721.49 KB)
HOHP/PF/16/0161	Morison Walker	PF000249	Written statement of services (Section 1 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	12 Apr, 2017	Document Written Decision (FTC) (PFEO) PF.16.0161_Redacted.pdf (382.34 KB) , Document Certificate of compliance PF.16.0161_Redacted.pdf (868.03 KB) , Document Written Decision (FtC) (Proposed PFEO) PF.16.0161_Redacted.pdf (1.25 MB) , Document Proposed PFEO PF.16.0161_Redacted.pdf (133.46 KB)
HOHP/PF/16/0133	MXM Property Solutions Ltd	PF000290	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	10 Apr, 2017	Document Written Decision (Failure to Comply) (No PFEO) PF.16.0133.pdf (191.29 KB) , Document Written Decision (Ftc) (Proposed PFEO) PF.16.0133.pdf (949.84 KB)
FTS/HPC/PF/16/1001	Atholls Ltd	PF000316	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code)	31 Mar, 2017	Document pf.16.1001 No PFEO decision_Redacted.pdf (167.65 KB)
	Atholls Ltd	PF000316	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code)	31 Mar, 2017	Document pf.16.1001 Proposed PFEO_Redacted.pdf (1.06 MB)
HOHP/PF/16/0169	Sanctuary Scotland	PF000116	Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	27 Mar, 2017	Document Written Decision (NO PFEO)_Redacted 16.0169.pdf (623.34 KB)