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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/LM/17/0245 Life Property Management Ltd PF000203 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Document
PFEO - LM.17.0245_Redacted.pdf (149.14 KB)
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FTS/HPC/LM/17/0245 Life Property Management Ltd PF000203 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
FTS/HPC/PF/17/0081 Redpath Bruce Property Management Limited PF000110 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/17/0082 Redpath Bruce Property Management Limited PF000110 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/17/0266 - 0273 Apex Property Factor PF000383 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties
Document
Complied Decision_Redacted.pdf (287.94 KB)
FTS/HPC/PF/17/0216 Murphy Scoular PF000227 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
17.0216 decision_Redacted.pdf (2.57 MB)
,
Document
17.0216 proposed pfeo_Redacted.pdf (412.26 KB)
,
Document
PFEO pf.17.0216_Redacted.pdf (255.63 KB)
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FTS/HPC/PF/17/0089 FirstPort Property Services Scotland Ltd PF000095 Debt recovery (Section 4 of Code)
Document
Decision pf.17.0089_Redacted.pdf (480.57 KB)
, ,
FTS/HPC/PF/17/0190 Apex Property Factor PF000383 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties
FTS/HPC/PF/17/0238 Apex Property Factor PF000383 Communication and consultation (Section 2 of Code)
FTS/HPC/PF/17/0158 0159 0160 0202 MXM Property Solutions PF000290 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code) , , , ,