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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
James Gibb Residential Factors HOHP/PF/16/0044 ,
Document
0044 PFEO [Redacted].pdf (105.04 KB)
,
Rentolease HOHP/PF/16/0080
Document
PF.16.0080 Decision.pdf (310.04 KB)
Ross & Liddell HOHP/PF/16/0053
Charles White Ltd HOHP/PF/16/0033
James Gibb Residential Factors HOHP/PF/16/0018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
0018 Decision.pdf (609.84 KB)
,
Document
0018 Proposed PFEO.pdf (114.08 KB)
Quartermile Estate Ltd HOHP/PF/16/0010
Document
16.0010 decision_Redacted.pdf (1.35 MB)
,
Document
16.0010 proposed pfeo_Redacted.pdf (290.73 KB)
,
Document
0010 PFEO_Redacted.pdf (190.41 KB)
,
Document
0010 Failure to Comply.pdf (437.74 KB)
,
Quartermile Estate Ltd HOHP/PF/16/0009
Document
16.0009 decision_Redacted.pdf (1.45 MB)
,
Document
16.0009 proposed pfeo_Redacted.pdf (452.16 KB)
,
Document
0009 PFEO_Redacted.pdf (207.1 KB)
,
Document
Failure to Comply 0009.pdf (611.17 KB)
Places for People Scotland HOHP/PF/16/0022 , ,
Document
0022 - PFEO_Redacted.pdf (25.65 KB)
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James Gibb Residential Factors HOHP/PF/16/0024
South Lanarkshire Council HOHP/PF/16/0015