Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
James Gibb Property Management		HOHP/PF/14/0163	20 Jun, 2016		Document 0163 Decision (2)_Redacted.pdf (422.5 KB)
Speirs Gumley		HOHP/PF/16/0008	27 May, 2016		Document 0008 - Complied Decision_Redacted.pdf (917.37 KB)
YourPlace Property Management	PF000212	HOHP/PF/15/0132	26 May, 2016	Communication and consultation (Section 2 of Code), Property Factor Duties	Document PF.15.0132 - Complied Decision.pdf (361.66 KB)
Your Place Property Management		HOHP/PF/15/0045	24 May, 2016		Document 0045 Decision_Redacted.pdf (2.5 MB)
Trinity Factoring Services Ltd		HOHP/LM/15/0159	18 May, 2016		Document 0159 Decision_Redacted.pdf (446.69 KB) , Document 0159 Proposed PFEO_Redacted.pdf (132.89 KB) , Document 0159 PFEO_Redacted.pdf (144.96 KB) , Document 0159 Certificate of Complaince.pdf (108.32 KB)
Newton Property Management		HOHP/PF/15/0156/0157/0161	12 May, 2016	Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document 0156 0157 0161 - Decision Complied_Redacted.pdf (718.76 KB)
Hacking and Paterson Management Services		HOHP/PF/15/0103/0104	11 May, 2016		Document 0103 0104 Proposed PFEO _Redacted.pdf (135.78 KB) , Document 0103.0104 - PFEO_Redacted.pdf (134.98 KB) , Document 0103 0104 Decision 2_Redacted.pdf (853.73 KB)
Firstport Property Services Scotland		HOHP/PF/15/0138	10 May, 2016	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document 0138 proposed pfeo_Redacted.pdf (140.51 KB) , Document 0138 decision_Redacted_0.pdf (728.82 KB)
James Gibb Residential Factors		HOHP/PF/16/0016	6 May, 2016	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	Document pf.16.0016 -Proposed PFEO_Redacted.pdf (108.31 KB) , Document 0016 PFEO_Redacted.pdf (65.84 KB) , Document pf.16.0016 - Failure to Comply_Redacted.pdf (523.37 KB)
Factor 4 You		HOHP/PF/15/0135	3 May, 2016	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document 0135 - Proposed PFEO_Redacted.pdf (134.31 KB) , Document 0135 - Descision_Redacted.pdf (684.37 KB) , Document 0135 PFEO_0.pdf (82.28 KB)