Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Redpath Bruce Property Management pf000110 FTS/HPC/PF/17/0081.0082 ,
Allied Souter & Jaffrey PF000470 FTS/HPC/PF/17/0108 Written statement of services (Section 1 of Code), Debt recovery (Section 4 of Code) , , [2019] UT 6
Park Property Management Ltd PF000423 FTS/HPC/PF/17/0101
Ross and Liddell Ltd (Property Factor) PF000196 HOHP/PF/14/0076 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Vary Order.14.0076_Redacted.pdf (707.68 KB)
[2019] UT 3
Strutt & Parker LLP PF000357 FTS/HPC/PF/17/0090 Financial obligations (Section 3 of Code) , ,
Ross and Liddell Ltd PF000196 HOHP/PF/14/0076 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties [2019] UT 19
Charles White Ltd PF000153 FTS/HPC/LM/17/0086 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
pfeo.17.0086_Redacted.pdf (249.49 KB)
,
Charles White Ltd PF000153 FTS/HPC/LM/17/0086 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
pfeo.17.0086_Redacted.pdf (729.65 KB)
Apex Property Factor PF000383 HOHP/PF/16/0130 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Charles White Ltd (Property Factor PF000153 FTS/HPC/LM/17/0037 Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
decision lm.17.0037_Redacted.pdf (246.5 KB)
,