Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Macfie & Co Management Services Ltd	PF000098	FTS/HPC/PF/17/0018	25 Apr, 2017	Property Factor Duties	Document NO PFEO 17.0018_Redacted.pdf (568.88 KB)
Walker Sandford	PF000164		19 Apr, 2017	Communication and consultation (Section 2 of Code), Property Factor Duties	Document PF.16.1018 FTC (No Proposed PFEO)_Redacted.pdf (921.36 KB)
FirstPort Property Services Scotland Limited		HOHP/PF/16/0170	19 Apr, 2017	Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document complied decision pf.16.0170_Redacted.pdf (721.49 KB)
Morison Walker	PF000249	HOHP/PF/16/0161	12 Apr, 2017	Written statement of services (Section 1 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	Document Written Decision (FTC) (PFEO) PF.16.0161_Redacted.pdf (382.34 KB) , Document Certificate of compliance PF.16.0161_Redacted.pdf (868.03 KB) , Document Written Decision (FtC) (Proposed PFEO) PF.16.0161_Redacted.pdf (1.25 MB) , Document Proposed PFEO PF.16.0161_Redacted.pdf (133.46 KB)
MXM Property Solutions Ltd	PF000290	HOHP/PF/16/0133	10 Apr, 2017	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (No PFEO) PF.16.0133.pdf (191.29 KB) , Document Written Decision (Ftc) (Proposed PFEO) PF.16.0133.pdf (949.84 KB)
Atholls Ltd	PF000316	FTS/HPC/PF/16/1001	31 Mar, 2017	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code)	Document pf.16.1001 No PFEO decision_Redacted.pdf (167.65 KB)
Atholls Ltd	PF000316		31 Mar, 2017	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code)	Document pf.16.1001 Proposed PFEO_Redacted.pdf (1.06 MB)
Sanctuary Scotland	PF000116	HOHP/PF/16/0169	27 Mar, 2017	Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (NO PFEO)_Redacted 16.0169.pdf (623.34 KB)
WM Cumming Turner & Watt		HOHP/PF/16/0120	24 Mar, 2017	Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Decision pf.16.0120_Redacted.pdf (776.24 KB) , Document Proposed PFEO pf.16.0120_Redacted.pdf (134.96 KB)
WM Cumming Turner & Watt	PF000269	HOHP/PF/16/0120	24 Mar, 2017	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document PFEO pf.16.0120_Redacted.pdf (113.32 KB) , Document Certificate of Compliance pf.16.0120_Redacted.pdf (101.99 KB)