Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/18/1789 -PF/18/1791 James Gibb Residential Factors (Property Factor) PF000103 Debt recovery (Section 4 of Code) , , ,
FTS/HPC/PF/18/2148 Riverclyde Homes (Property Factor) PF000152 , ,
FTS/HPC/PF/18/2205 Hanover Scotland PF000255 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/LM/18/2026- 2031 - 2032 - 2033 SGL Property Ltd (Property Factor) PF000492 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , , ,
FTS/HPC/PF/18/1952 Ross and Liddell Ltd PF000197 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , , ,
FTS/HPC/PF/18/1743 Macfie & Co Management Services Ltd PF000098 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , ,
FTS/HPC/PF/17/0229 MXM Property Solutions Ltd (Property Factor) pf000290
FTS/HPC/PF/18/2318 FirstPort Property Services Scotland 000095 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Property Factor Duties , ,
FTS/HPC/LM/18/1725 Link Group Limited PF000355 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , , , ,
PFEO LM.18.1725_Redacted.pdf (156.9 KB)
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FTS/HPC/PF/18/1380 The Property Management Company PF000100 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties