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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
FirstPort Property Services Scotland Ltd PF000095 FTS/HPC/PF/17/0094 Complaints resolution (Section 7 of Code)
Document
17.0094 Proposed PFEO_Redacted.pdf (564.34 KB)
,
FirstPort Property Services Scotland Ltd PF000095 FTS/HPC/PF/17/0087 Debt recovery (Section 4 of Code) ,
Greenbelt Group Ltd PF000191 HOHP/PF/16/0135 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
Document
PFEO pf.16.0135_Redacted.pdf (290.59 KB)
,
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/17/0128
West Dunbartonshire Council PF000334 HOHP/LM/16/0162 Communication and consultation (Section 2 of Code)
Govanhill Housing Association PF000118 FTS/HPC/PF/16/1002 Carrying out repairs and maintenance(Section 6 of Code)
Speirs Gumley Property Management PF000160 FTS/HPC/PF/17/0059
Document
Decision - PF.17.0059.pdf (671.54 KB)
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Document
Proposed PFEO - PF.17.0059.pdf (154.62 KB)
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Document
PF.17.0059_Redacted.pdf (509.67 KB)
[2019] UT 8
Govanhill Housing Association PF000118 FTS/HPC/PF/16/1002 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Apex Property Factor PF000383 HOHP/PF/16/0130 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , , ,
Miller Property Management Ltd PF000314 FTS/HPC/PF/17/0127 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code)
Document
pfeo.pf_.17.0127_Redacted.pdf (858.77 KB)
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