Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/19/3291 W.M. Cumming, Turner & Watt PF000269 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , , ,
FTS/HPC/PF/19/3373 FirstPort Property Services Scotland PF000095 Property Factor Duties
MXM Property Solutions (Property Factor) Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) ,
FTS/HPC/PF/19/3547 MXM Property Solutions (Property Factor) PF000290 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) , ,
FTS/HPC/PF/19/2184 Apex Property Factor (Property Factor) PF000383
FTS/HPC/PF/19/1395 Apex Property Factor PF000383 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , ,
FTS/HPC/PF/19/2658 Life Property Management Ltd (LPM) PF000203 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , ,
FTS/HPC/LM/19/2292 Park Property Managment PF000423 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
FTS/HPC/LM/19/3395 Charles White Ltd PF000153 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , , ,
FTS/HPC/PF/19/2289 Bield Housing and Care PF000146 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code)