Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files	Upper Tribunal Decision(s)
Places for People Scotland	PF000123	FTS/HPC/PF/18/0571	2 Aug, 2018		Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.0571_Redacted.pdf (995.61 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.0571_Redacted.pdf (105.29 KB) , Document PFEO -21.09.2018 -pf.18.0571_Redacted.pdf (110.94 KB) , Document certificate of complaince-11.03.2019-pf.18.0571_Redacted.pdf (153.05 KB)
Hanover Scotland	PF000140	FTS/HPC/PF/18/0240	17 Jul, 2018	Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO).pdf (564.97 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed).pdf (100.46 KB) , Document Written Decision (Review).pdf (423.97 KB) , Document Written Decision (Permission to Appeal - Granted).pdf (369.62 KB)	[2019] UT 25
Morison Walker Property Management Ltd	PF000249	FTS/HPC/PF/18/0509	13 Jul, 2018	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	Document Written Decision (Complied) - PF.18.0509_Redacted.pdf (520.44 KB)
Life Property Management Limited		PF000203	12 Jul, 2018		Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.0356-0370_Redacted.pdf (1.01 MB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.0356-0370_Redacted.pdf (159.12 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO)(Review) PF.18.0356-0370_Redacted.pdf (741.63 KB) , Document Proposed PFEO (Review) PF.18.0356-0370 (1)_Redacted.pdf (195.82 KB) , Document PFEO PF.18.0356-0370_Redacted.pdf (143.82 KB) , Document Certificate of Compliance PF.18.0356-0370_Redacted.pdf (121.57 KB)
Apex Property Factor Ltd	PF000383	FTS/HPC/PF/18/0149	28 Jun, 2018	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Decision pf.18.0149_Redacted.pdf (343.64 KB)
MacFie and Co	PF000098	HOHP/PF/16/0179	27 Jun, 2018		Document Written Decision (Failure to Comply) (No Proposed PFEO) - PF.16.0179_Redacted.pdf (627.97 KB)
FirstPort Property Services Scotland Limited	PF000095	FTS/HPC/PF/18/0822	26 Jun, 2018	Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code)	Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.0822_Redacted.pdf (915.42 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.0822_Redacted.pdf (128.64 KB) , Document failure to comply (pfeo) - 26.10.18 - pf.18.0822_Redacted.pdf (3.42 MB) , Document Compliance Certificate 07.11.2018 - pf.18.0822_Redacted.pdf (2.67 MB)
The Wheatley Group - Yourplace Property Management	PF000212	FTS/HPC/PF/18/0769	25 Jun, 2018	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)	Document Written Decision (Failure to Comply) (Proposed PFEO) pf.18.0769_Redacted.pdf (1.01 MB) , Document Proposed PFEO pf.18.0769_Redacted.pdf (154.23 KB) , Document Amended Statement of Decision PF.18.0769_Redacted.pdf (1.01 MB) , Document Decision (No PFEO) pf.18.0769_Redacted.pdf (218.02 KB)
Aberdeen Property Leasing Limited	PF000270	FTS/HPC/PF/18/0445	14 Jun, 2018	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document failure to comply (NO PFEO) - pf.18.0445_Redacted.pdf (549.26 KB)
South Lanarkshire Council	PF000184	FTS/HPC/PF/18/0027 & FTS/HPC/PF/18/0029	8 Jun, 2018	Carrying out repairs and maintenance(Section 6 of Code)	Document statement of decision complied - pf.18.0027 - pf.18.0029_Redacted.pdf (684.41 KB)