Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Apex Property Factor	PF000383	FTS/HPC/PF/17/0289, 0290, 0291, 0292, 0293, 0294, 0295	21 Sep, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Review) - PF.17.0289-0295.pdf (218.24 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO).pdf (258.63 KB) , Document Proposed PFEO_Redacted.pdf (193.39 KB) , Document Property Factor Enforcement Order (PFEO) - PF.17.0289-0295_Redacted.pdf (118.43 KB) , Document written decision - FTC with order- 05.03.2019-pf.17.0289-0295_Redacted.pdf (192.2 KB)
Prospect Community Housing	PF000204	FTS/HPC/LM/17/0427	20 Sep, 2018	Property Factor Duties	Document Written Decision (Complied).pdf (1.11 MB)
Hacking and Paterson	PF000288	FTS/HPC/PF/18/1384	14 Sep, 2018	Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	Document complied decision - pf.18.1384_Redacted.pdf (377.21 KB)
Life Property Managment (LPM)	PF000203	FTS/HPC/PF/18/1249	11 Sep, 2018		Document Written Decision (Complied) pf.18.1249_Redacted.pdf (490.88 KB)
James Gibb Residential Factors	PF000103	FTS/HPC/PF/18/1477	11 Sep, 2018	Written statement of services (Section 1 of Code), Insurance (Section 5 of Code)	Document complied decision - pf.18.1477_Redacted.pdf (716.25 KB)
FirstPort Property Services Scotland	PF000095	FTS/HPC/PF/18/0796; 0797-0799; 0801-0809	6 Sep, 2018		Document Proposed.PFEO - 24.09.2018 - pf.pf_.0796 - 0799 -pf.18.0801 - 0809_Redacted.pdf (117.4 KB) , Document written decision failure to comply (proposed pfeo) - 24.09.2018 - pf.0796 - 0799 pf.0801 -0809_Redacted.pdf (151.97 KB) , Document Review decision_Redacted.pdf (215.1 KB) , Document Wellington Square.FTT_.Proposed.reviewed.PFEO_Redacted.pdf (118.44 KB) , Document Wellington Square Decision.reviewed.FTT_Redacted.pdf (153.43 KB) , Document Wellington Square.FTT_.PFEO_.revised - 17.01.2019 - pf.18.0796 -0799 - pf.18.0801 - 0809x.pdf (112.65 KB) , Document written decision vary order- 08.03.2019-pf.18.0797-0799 -pf.18.0801 - 0809_Redacted.pdf (126.38 KB) , Document compliance decision - 16.04.2019-pf.18.0796 - 0799-pf.18.0801 - 0809_Redacted.pdf (123.97 KB)
Redpath Bruce	PF000110	FTS/HPC/PF/18/1405	4 Sep, 2018		Document Written Decision (Failure to Comply) (Proposed PFEO).pdf (466.04 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed).pdf (104.42 KB) , Document Written Decision (Permission to Appeal - Refused).pdf (156.76 KB) , Document cert of compliance - 27.12.2018 - pf.18.1405_Redacted.pdf (113.06 KB)
Apex Property Factor (Property Factor)	PF000383	FTS/HPC/PF/18/1292	31 Aug, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO) PF.18.1292_Redacted.pdf (260.15 KB) , Document Proposed PFEO PF.18.1292_Redacted.pdf (134.29 KB) , Document Written Decision (Failure to Comply) (PFEO) PF.18.1292.pdf (218.71 KB) , Document PFEO PF.18.1292.pdf (132.42 KB) , Document Written Decision (Failure to Comply with Order) PF.18.1292_Redacted.pdf (215.68 KB)
The Property Management Company	PF000100	FTS/HPC/PF/18/0477	30 Aug, 2018		Document written Statement of Decision failure to comply proposed pfeo - 17.09.2019 - 170918_Redacted.pdf (255.45 KB) , Document Notice of Prop PFEO - 17.09.2018 - pf.18.0477_Redacted.pdf (288.46 KB) , Document Failure to comply - PFEO - 26.10.2018 - pf.18.0477_Redacted.pdf (229.53 KB) , Document certificate of compliance -08.01.2019 - pf.18.0477_Redacted.pdf (189.98 KB)
James Gibb	PF000103	FTS/HPC/PF/18/0157	27 Aug, 2018		Document Written Decision ( Failure to Comply) (Proposed PFEO).pdf (2.95 MB) , Document Proposed PFEO.pdf (505.59 KB) , Document Written Decision (Failure to Comply) (PFEO) PF.18.0157_Redacted.pdf (1.87 MB) , Document PFEO PF.18.0157_Redacted.pdf (864.48 KB) , Document compliance decision - 18.04.2019-pf.18.0157_Redacted.pdf (132.43 KB)