Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
First Port Property Services Scotland	PF000095	FTS/HPC/PF/18/0282	1 Jun, 2018		Document complied decision - pf.18.0282_Redacted.pdf (367.08 KB)
South Lanarkshire Council	PF000184	FTS/HPC/PF/17/0428	25 May, 2018	Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	Document Proposed PFEO pf.17.0428.pdf (351.79 KB) , Document written decision failure to comply (proposed)PFEO - PF.17.0428.pdf (478.46 KB) , Document Written Decision (Failure to Comply) (No PFEO) - PF.17.0428_Redacted.pdf (249.06 KB)
Factotum Scotland Ltd	PF000406	FTS/HPC/PF/18/0132	24 May, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document written decision failure to comply (proposed) pfeo - pf.18.0132_Redacted.pdf (2.96 MB) , Document proposed PFEO - 10.12.2018 - pf.18.0132_Redacted.pdf (139.83 KB) , Document Written Decision (Failure to Comply)(PFEO).pdf (2.25 MB) , Document PFEO.pdf (1.51 MB) , Document Written Decision (Failure to Comply with Order) PF.18.0132.pdf (857 KB)
Glasgow West Enterprises Ltd	PF000329	FTS/HPC/PF/18/0380	24 May, 2018	Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)	Document Written decision failure to comply (no PFEO) - pf.18.0380 redacted.pdf (176.39 KB)
Glasgow West Enterprises Ltd	PF000329	FTS/HPC/PF/18/0380	24 May, 2018		Document written decision - failure to comply(proposed) PFEO - pf.18.0380_Redacted.pdf (156.96 KB) , Document Proposed PFEO -pf.18.0380_Redacted.pdf (110.09 KB)
Apex Property Factor	PF000383	FTS/HPC/PF/18/0146	21 May, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO) pf.18.0146_Redacted.pdf (1.42 MB) , Document Proposed PFEO pf.18.0146_Redacted.pdf (163.18 KB) , Document Varied PFEO PF.18.0146_Redacted.pdf (4.87 MB) , Document Written Decision (Failure to Comply with Order) PF.18.0146_Redacted.pdf (3.24 MB)
Sanctuary Scotland Housing Association Ltd	PF000124	FTS/HPC/PF/18/0233	21 May, 2018		Document Written Decision (Complied) -PF.18.0233_Redactedx.pdf (591.7 KB)
Partick Works Limited	PF000165	FTS/HPC/PF/17/0418	17 May, 2018		Document Written Decision (Complied) pf.17.0418_Redacted.pdf (596.78 KB)
Speirs Gumley Property Management	PF000160	FTS/HPC/PF/17/0391	14 May, 2018	Carrying out repairs and maintenance(Section 6 of Code)	Document Written Decision (NO PFEO) PF.17.0391 (1)_Redacted.pdf (152.88 KB)
Speirs Gumley Property Management	PF000160	FTS/HPC/PF/17/0391	14 May, 2018	Carrying out repairs and maintenance(Section 6 of Code)	Document Written Decision (Failure to Comply) (Proposed PFEO) pf.17.0391_Redacted.pdf (903.21 KB) , Document Proposed PFEO pf.17.0391_Redacted.pdf (130.29 KB)