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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/20/0202 Speirs Gumley Property Management PF000160 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , , ,
FTS/HPC/PF/20/0529 Lomond Property Factors PF000359
FTS/HPC/PF/19/2223 Manor Estates Housing Association Ltd PF000157 ,
Document
Proposed PFEO PF.19.2223.pdf (376.22 KB)
FTS/HPC/PF/19/2223 Manor Estates Housing Association Ltd (Property Factor) PF000157 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/19/3715 River Clyde Homes PF000152 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code) , , ,
FTS/HPC/PF/20/1634 James Gibb Residential Factors
FTS/HPC/PF/19/3559 Apex Property Factor (Property Factor) Property Factor Duties , ,
FTS/HPC/PF/19/3989 Abbey Forth Property Management Limited PF000256 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/19/4048 Hacking and Petterson PF000288 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)
Document
Rejection decsion PF.19_4048.pdf (177.5 KB)
FTS/HPC/PF/20/0142 The Wheatley Group - Yourplace Property Management (Property Factor) PF000212 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Document
Rejection PF.20_0142.pdf (177.1 KB)