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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Apex Property Factor PF000383 FTS/HPC/PF/17/0309 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , , ,
Cairn Housing Association PF000292 FTS/HPC/PF/17/0347 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) , ,
APEX PROPERTY FACTOR LIMITED PF000383 FTS/HPC/PF/17/0232 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
APEX PROPERTY FACTOR LIMITED PF000383 FTS/HPC/PF/17/0232 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , ,
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/17/0274 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code) ,
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/17/0274 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code) , , , ,
West Dunbartonshire Council PF000334 FTS/HPC/PF/17/0353 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , , , ,
Document
pf.170353 PFEO__Redacted.pdf (220.27 KB)
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Document
170353 CoC_Redacted.pdf (222.01 KB)
Apex Property Factor PF000383 FTS/HPC/PF/17/0285, 0286 & 0287 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , , , [2019] UT 17
Link Housing Association Limited PF000355 FTS/HPC/PF/17/0253 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , , ,
W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/17/0303 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
Decision pf.17.0303_Redacted.pdf (454.96 KB)
, ,
Document
PFEO pf.17.0303_Redacted.pdf (102.16 KB)
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