Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
YourPlace and Lowther Homes Limited PF000212 FTS/HPC/PF/18/0413 , ,
PFEO pf.18.0413_Redacted.pdf (319.21 KB)
,
Certificate of Complaince.pdf (212.22 KB)
River Clyde Homes PF000152 FTS/HPC/PF/17/0281 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code)
River Clyde Homes PF000152 FTS/HPC/PF/17/0281 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
First Port Property Services Scotland PF000095 FTS/HPC/PF/18/0282
South Lanarkshire Council PF000184 FTS/HPC/PF/17/0428 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Proposed PFEO pf.17.0428.pdf (351.79 KB)
, ,
Factotum Scotland Ltd PF000406 FTS/HPC/PF/18/0132 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , ,
PFEO.pdf (1.51 MB)
,
Glasgow West Enterprises Ltd PF000329 FTS/HPC/PF/18/0380 ,
Glasgow West Enterprises Ltd PF000329 FTS/HPC/PF/18/0380 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)
Apex Property Factor PF000383 FTS/HPC/PF/18/0146 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , ,
Sanctuary Scotland Housing Association Ltd PF000124 FTS/HPC/PF/18/0233