Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/19/3303 W.M. Cumming, Turner & Watt (Property Factor)
Proposed PFEO PF.19.3303_R.pdf (358.76 KB)
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Oak Tree Housing Association Ltd (Property Factor) Financial obligations (Section 3 of Code) ,
PFEO PF.19.2070.pdf (371.95 KB)
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FTS/HPC/PF/20/0120 YourPlace Property Mangament (Property Factor) Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/20/0120 YourPlace Property Mangament (Property Factor) PF000212 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
PFEO (PF.20.0120) 20.11.20 (1).pdf (326.73 KB)
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FTS/HPC/PF/20/1368 Apex Property Factor PF000383 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
Proposed PFEO PF.20.1368.pdf (279.01 KB)
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PFEO. PF.20.1368.pdf (269.95 KB)
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FTS/HPC/PF/19/3983 Cumming, Turner & Watt PF000269 , , ,
Decision PF.19.3983.pdf (143.74 KB)
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PFEO PF.19.3983.pdf (118.18 KB)
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FTS/HPC/PF/20/0214 James Gibb PF000103
Rejection Decision PF.20.0214.pdf (263.43 KB)
FTS/HPC/PF/20/1383 Residential Management Group Scotland PF000763 ,
Proposed PFEO - PF.20.1383.pdf (329.47 KB)
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PFEO PF.20.1383_Redacted.pdf (575.35 KB)
FTS/HPC/PF/20/1383 Residential Management Group Scotland (Property Factor) PF000763 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Written decision (PF.20.1383).pdf (350.42 KB)
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Proposed PFEO - PF.20.1383.pdf (329.46 KB)
FTS/HPC/PF/20/0085 Speirs Gumley Property Factor Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties