Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Apex Property Factor Ltd (Property Factor)	PF000383	FTS/HPC/PF/18/2095	11 Feb, 2019		Document Written Decision (Non-Jurisdiction) PF.18.2095_Redacted.pdf (1.69 MB)
Apex Property Factor Ltd (Property Factor)	PF000383	FTS/HPC/PF/18/2097, 2098, 2099, 2100	11 Feb, 2019		Document Written Decision (Non-Jurisdiction) PF.18.2097, 2098, 2099, 2100_Redacted.pdf (1.54 MB)
Apex Property Factor (Property Factor)	PF000383	FTS/HPC/PF/18/2937	11 Feb, 2019		Document Written Decision (Non-Jurisdiction) PF.18.2937_Redacted.pdf (738.91 KB)
Apex Property Factor (Property Factor)	PF000383	FTS/HPC/PF/18/2939, 2940,2941	11 Feb, 2019		Document Written Decision (Non-Jurisdiction) PF.18.2939, 2940, 2941_Redacted.pdf (1.45 MB)
Apex Property Factor (Property Factor)	PF000383	FTS/HPC/PF/18/2154	7 Feb, 2019	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	Document Decision FTC proposed PFEO - 18.02.2019- pf.18.2154_Redacted.pdf (281.21 KB) , Document Written decision FTC PFEO PF.18.2154_Redacted.pdf (231.47 KB) , Document Failure to Comply with Order-15.05.2019-pf18.2154_Redacted.pdf (249.57 KB)
Charles White Ltd	PF000153	FTS/HPC/PF/18/3060	24 Jan, 2019	Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document proposed PFEO -18.02.2019 - pf.18.3060_Redacted.pdf (131.77 KB) , Document written decision FTC -proposed PFEO - 18.02.2019- pf.18.3060_Redacted.pdf (388.06 KB) , Document PFEO - 07.03.2019-pf.18.3060_Redacted.pdf (114.14 KB) , Document compliance certificate-24.04.2019-pf.18.3060_Redacted.pdf (85.56 KB)
Hacking and Paterson	PF000288	FTS/HPC/PF/18/1855	18 Jan, 2019		Document written decision non jurisdiction - 23.01.2019 - pf.18.1855_Redacted.pdf (533.08 KB)
River Clyde Homes (Property Factor)	PF000152	FTS/HPC/PF/18/2024	15 Jan, 2019	Complaints resolution (Section 7 of Code)	Document written decision ftc -15.01.2019 - PF.18.2024_Redacted.pdf (456.58 KB) , Document proposed PFEO 15 January 2019 - pf.18.2024_Redacted.pdf (147.52 KB) , Document PFEO - 04.03.2019-pf.18.2024_Redacted.pdf (113.08 KB) , Document notice of revocation - 04.03.2019-pf.18.2024_Redacted.pdf (129.77 KB)
Ross and Liddell	PF000196	FTS/HPC/PF/18/2926	10 Jan, 2019		Document Written Decision (Complied) PF.18.2926_Redacted.pdf (237.2 KB)
Apex Property Factor	PF000383	FTS/HPC/PF/18/1883	7 Jan, 2019	Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code)	Document proposed PFEO PF.18.1883_Redacted.pdf (136.9 KB) , Document Written decision proposed PFEO PF.18.1883_Redacted.pdf (640.86 KB) , Document PFEO PF.18.1883_Redacted.pdf (105.72 KB) , Document Certificate of Compliance PF.18.1883_Redacted.pdf (89.05 KB)