Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files	Upper Tribunal Decision(s)
Glasgow West Enterprises Limited	PF000329	FTS/HPC/PF/17/0447	21 Aug, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code)	Document Written Decision (Failure to Comply) (Proposed PFEO) pf.17.0447_Redacted.pdf (947.5 KB) , Document Proposed PFEO pf.17.0447_Redacted.pdf (219.93 KB) , Document PFEO PF.17.0447_Redacted.pdf (175.91 KB) , Document Compliance Decision PF.17.0447_Redacted.pdf (304.3 KB)
Weslo Housing Management	PF000247	FTS/HPC/LM/18/1073	16 Aug, 2018	Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Complied) LM.18.1073_Redacted.pdf (479.68 KB)
James Gibb residential factors	PF000103	FTS/HPC/PF/18/1366	16 Aug, 2018		Document (PFEO) (Proposed).pdf (135.61 KB) , Document Written Decision (Failure to Comply) (PFEO).pdf (830.88 KB) , Document Property Factor Enforcement Order (PFEO).pdf (248.44 KB) , Document Written Decision (Certificate of Compliance).pdf (1.57 MB)
Speirs Gumley Property Management	PF000160	FTS/HPC/PF/17/0366	13 Aug, 2018	Carrying out repairs and maintenance(Section 6 of Code)	Document Written Decision (Complied) - PF.17.0366_Redacted.pdf (627.27 KB)
GHA (Management) Ltd (Your Place Property Management) (Property Factor)	PF000212	FTS/HPC/PF/18/0524	13 Aug, 2018	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)	Document written Decision(failure to comply)proposed pfeo-13.08.2018 - pf.18.0524_Redacted.pdf (294.27 KB) , Document (proposed) PFEO - pf.17.0241.pdf (43.66 KB) , Document written decision - failure to comply(NO PFEO) 01.10.2018 - pf.18.0524_Redacted.pdf (190.03 KB)
Ross and Liddell	PF000196	FTS/HPC/PF/18/0185	8 Aug, 2018	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO)_Redacted.pdf (1.09 MB) , Document Proposed PFEO PF.18.0185_Redacted.pdf (103.06 KB) , Document PFEO pf.18.0185_Redacted.pdf (109.42 KB) , Document Certificate of Compliance PF.18.0185.pdf (132.17 KB)
Ross and Liddell	PF000196	FTS/HPC/PF/18/0186	8 Aug, 2018	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO). PF.18.0186_Redacted.pdf (1.1 MB) , Document Proposed PFEO PF.18.0186_Redacted.pdf (102.5 KB) , Document PFEO pf.18.0186_Redacted.pdf (108.82 KB) , Document certificate of complaince 27.12.2018 - pf.18.0186_Redacted.pdf (129.38 KB)
Places for People Scotland	PF000123	FTS/HPC/PF/18/0571	2 Aug, 2018		Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.0571_Redacted.pdf (995.61 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.0571_Redacted.pdf (105.29 KB) , Document PFEO -21.09.2018 -pf.18.0571_Redacted.pdf (110.94 KB) , Document certificate of complaince-11.03.2019-pf.18.0571_Redacted.pdf (153.05 KB)
Hanover Scotland	PF000140	FTS/HPC/PF/18/0240	17 Jul, 2018	Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO).pdf (564.97 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed).pdf (100.46 KB) , Document Written Decision (Review).pdf (423.97 KB) , Document Written Decision (Permission to Appeal - Granted).pdf (369.62 KB)	[2019] UT 25
Morison Walker Property Management Ltd	PF000249	FTS/HPC/PF/18/0509	13 Jul, 2018	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	Document Written Decision (Complied) - PF.18.0509_Redacted.pdf (520.44 KB)