Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files	Upper Tribunal Decision(s)
Hacking and Paterson Management Services	PF000288	FTS/HPC/PF/18/3186	18 Feb, 2019		Document Written Decision (Complied) PF.18.3186_Redacted.pdf (683.23 KB)
Charles White Limited	PF000153	FTS/HPC/PF/18/3190	18 Feb, 2019	Communication and consultation (Section 2 of Code)	Document proposed PFEO - 13.03.2109-pf.18.3190_Redacted.pdf (138.62 KB) , Document written decision FTC-proposed pfeo- 13.02.2109-pf.18.3190_Redacted.pdf (371.58 KB) , Document PFEO - 10.04.2019-pf.18.3190_Redacted.pdf (142.5 KB) , Document compliance certificate-17.06.2019-pf.18.3190_Redacted.pdf (115.2 KB)
Ross and Liddell	PF000196	FTS/HPC/PF/18/1978	15 Feb, 2019	Financial obligations (Section 3 of Code), Property Factor Duties	Document written decision complied decision - 04.03.2019-pf.18.1978_Redacted.pdf (825.37 KB) , Document Written Decision (Complied) PF.18.1978.pdf (474.82 KB)	[20190 UT 61
Bield housing and care	PF000146	FTS/HPC/PF/18/2626	15 Feb, 2019	Written statement of services (Section 1 of Code), Property Factor Duties	Document Complied decision - 21 February 2019 - pf.18.2626_Redacted.pdf (462.38 KB) , Document review request refusal decision - 07.03.2019-pf.18.2626_Redacted.pdf (208.49 KB)	[2019] UT 38
Charles White Ltd	PF000153	FTS/HPC/LM/18/3261	14 Feb, 2019		Document Written Decision (Non-Jurisdiction) LM.18.3261_Redacted.pdf (487.85 KB)
Wheatley Group / Your Place Property Management	PF000212	FTS/HPC/PF/18/1584	13 Feb, 2019	Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document written Decision FTC proposed pfeo- 25.02.2019- -pf. 18.1584_Redacted.pdf (375.11 KB) , Document Prop PFEO 25.02.2019-pf.18.1584_Redacted.pdf (254.96 KB) , Document PFEO - 11.07.2019- Redacted.pdf (46.37 KB) , Document review decision -18.07.2019- 1584 (1)_Redacted.pdf (90.03 KB)
Apex Property Factor Ltd (Property Factor)	PF000383	FTS/HPC/PF/18/2086, 2091, 2093	11 Feb, 2019		Document Written Decision (Non-Jurisdiction) PF.18.2086, 2091, 2093_Redacted.pdf (1.65 MB)
Apex Property Factor Ltd (Property Factor)	PF000383	FTS/HPC/PF/18/2087, 2088, 2089, 2094, 2096	11 Feb, 2019		Document Written Decision (Non-Jurisdiction) PF.18.2087, 2088, 2089, 2094, 2096_Redacted.pdf (1.72 MB)
Apex Property Factor Ltd (Property Factor)	PF000383	FTS/HPC/PF/18/2090	11 Feb, 2019		Document Written Decision ( Non-Jurisdiction) PF.18.2090_Redacted.pdf (1.6 MB)
Apex Property Factor Ltd (Property Factor)	PF000383	FTS/HPC/PF/18/2092	11 Feb, 2019		Document Written Decision (Non-Jurisdiction) PF.18.2092_Redacted.pdf (1.47 MB)