Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
The Property Management Company	PF000100	FTS/HPC/PF/18/1380	29 Oct, 2018	Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Complied) PF.18.1380_Redacted.pdf (1.01 MB)
Link Group Limited	PF000355	FTS/HPC/PF/18/1922	29 Oct, 2018	Property Factor Duties	Document Written Decision (Failure to Comply)(Proposed PFEO) PF.18.1922_Redacted.pdf (428.51 KB) , Document Proposed PFEO PF.18.1922_Redacted.pdf (113.46 KB) , Document Written Decision (Failure to Comply) (NO PFEO) pf.18.1883.pdf (164.15 KB)
Speirs Gumley Property Management	PF000160	FTS/HPC/PF/18/0601	24 Oct, 2018		Document Written Decision (Complied) PF.18.0601.pdf (845.62 KB)
J. Reavley Factoring	PF000420	FTS/HPC/PF/18/1944	22 Oct, 2018		Document Written Decision.pdf (876.04 KB) , Document Proposed PFEO.pdf (117.14 KB) , Document SIGNED COMPLIANCE CERTIFICATE - 19.12.2018 -pf.18.1944_Redacted.pdf (51.36 KB) , Document SIGNED COMPLIANCE DECISION - 18.12.2018 - pf.18.1944_Redacted.pdf (130.54 KB)
Bield Housing & Care	FTS/HPC/PF/18/0333	PF000146	10 Oct, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (No PFEO) PF.18.0333_Redacted.pdf (1.35 MB)
Macfie &Co	PF000098	FTS/HPC/PF/18/1472	1 Oct, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Property Factor Enforcement Order (PFEO) (Proposed).pdf (139.14 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO).pdf (636.62 KB) , Document Property Factor Enforcement Order (PFEO).pdf (126.94 KB) , Document Decision (Certificate of Compliance) PF.18.1472_Redacted.pdf (161.52 KB) , Document Certificate of Compliance PF.18.1472_Redacted.pdf (111.09 KB)
Park Property Management Limited	PF000423	FTS/HPC/PF/18/1810	29 Sep, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO).pdf (494.06 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed).pdf (143.67 KB) , Document Property Factor Enforcement Order (PFEO).pdf (168.09 KB) , Document certificate of compliance - 15.02.2019- pf.18.1810_Redacted.pdf (175.69 KB)
Apex Property Factor	PF000383	FTS/HPC/PF/17/0289, 0290, 0291, 0292, 0293, 0294, 0295	21 Sep, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Review) - PF.17.0289-0295.pdf (218.24 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO).pdf (258.63 KB) , Document Proposed PFEO_Redacted.pdf (193.39 KB) , Document Property Factor Enforcement Order (PFEO) - PF.17.0289-0295_Redacted.pdf (118.43 KB) , Document written decision - FTC with order- 05.03.2019-pf.17.0289-0295_Redacted.pdf (192.2 KB)
Prospect Community Housing	PF000204	FTS/HPC/LM/17/0427	20 Sep, 2018	Property Factor Duties	Document Written Decision (Complied).pdf (1.11 MB)
Hacking and Paterson	PF000288	FTS/HPC/PF/18/1384	14 Sep, 2018	Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	Document complied decision - pf.18.1384_Redacted.pdf (377.21 KB)