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Letting Agent Decisions

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Case Reference	Letting Agent	Letting Agent Registration Number	Hearing Date	Code Complaint(s)	Decisions
FTS/HPC/LA/20/0697	Albany Lettings		7 Oct, 2020	Engaging landlords (Section 3), Management and maintenance (Section 5)	Document Letting Agent Enforcement Order (LAEO) LA.20.0697.pdf (27.66 KB) Document Written Decision LA.20.0697.pdf (284.33 KB) Document Written Decision - failure to comply with LAEO LA.20.0697_Redacted.pdf (248.66 KB) Document Review Decision and Certificate of Compliance LA.20.0697.pdf (207.59 KB)
FTS/HPC/LA/19/4067	Contempo Property		25 Sep, 2020	Lettings (Section 4)	Document Written Decision (failure to comply) LAEO LA.19.4067.pdf (301.93 KB) Document Letting Agent Enforcement Order LA.19.4067.pdf (276.91 KB) Document Certificate of Compliance LA.19.4067.pdf (276.76 KB)
FTS/HPC/LA/19/3156	Pavillion Properties	LARN1812009	2 Oct, 2020	Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document Letting Agent Enforcement Order LA.19.3156 redacted.pdf (609.17 KB) Document Written Decision (Failure to Comply) LA.19.3156 (redacted).pdf (655.03 KB)
FTS/HPC/LA/19/3338	Central Letting Services	LARN1904024	5 Oct, 2020	Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Written Decision (Failure to Comply) LA.19.3338.pdf (204.45 KB) Document Letting Agent Enforcement Order LA.19.3338.pdf (310.12 KB) Document LAEO (complied) LA 3338_R.pdf (164.04 KB)
FTS/HPC/LA/19/2350	CPM Glasgow Ltd		22 Sep, 2020	Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document written decision (Failure to comply) (LAEO) LA.19.2350.pdf (471.72 KB) Document Letting Agent Enforcement Order LA.19.2350.pdf (259.65 KB) Document Written Decision (failure to comply) - LA.19.2350.pdf (631.87 KB) Document LAEO - LA.19.2350.pdf (246.91 KB) Document Written Decision (with Statement of Reasons) (Compensation) L.19.2350.pdf (204.25 KB)
FTS/HPC/LA/20/0526	Property Bureau		25 Sep, 2020	Overarching standards of practice (Section 2), Management and maintenance (Section 5)	Document Letting Agent Enforcement Order LA.20.0526.pdf (1.66 MB) Document Written Decision (Failure to Comply) (LAEO) LA.20.0526.pdf (456.31 KB) Document Certificate of Compliance LA.20.0526.pdf (108.08 KB)
FTS/HPC/LA/20/0517	R&J Properties		1 Sep, 2020	Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Written Decision LA.20.0517.pdf (354.27 KB) Document Letting Agent Enforcement Order (LAEO) LA.20.0517.pdf (103.89 KB) Document Written Decision (Failure to Comply with Order) - LA 20 0517 (1).pdf (212.85 KB)
FTS/HPC/LA/20/0607	Property Angels	LARN1905061	28 Aug, 2020	Lettings (Section 4), Ending the Tenancy (Section 6)	Document Rejection Decision LA_20_0607.pdf (177.86 KB)
FTS/HPC/LA/20/0630	McDonald Homes and letting	LARN1912007	18 Aug, 2020	Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Decision Rejection LA.20_0630.pdf (176.17 KB)
FTS/HPC/LA/20/0959	Let's Let, First Stop Properties Limited	LARN1908038	18 Aug, 2020	Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Decision Rejection LA.20_0959.pdf (175.35 KB)