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Letting Agent Decisions

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Case Reference	Letting Agent	Letting Agent Registration Number	Hearing Date	Code Complaint(s)	Decisions
FTS/HPC/LA/19/3338	Central Letting Services	LARN1904024	5 Oct, 2020	Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Written Decision (Failure to Comply) LA.19.3338.pdf (204.45 KB) Document Letting Agent Enforcement Order LA.19.3338.pdf (310.12 KB) Document LAEO (complied) LA 3338_R.pdf (164.04 KB)
FTS/HPC/LA/19/2350	CPM Glasgow Ltd		22 Sep, 2020	Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document written decision (Failure to comply) (LAEO) LA.19.2350.pdf (471.72 KB) Document Letting Agent Enforcement Order LA.19.2350.pdf (259.65 KB) Document Written Decision (failure to comply) - LA.19.2350.pdf (631.87 KB) Document LAEO - LA.19.2350.pdf (246.91 KB) Document Written Decision (with Statement of Reasons) (Compensation) L.19.2350.pdf (204.25 KB)
FTS/HPC/LA/20/0526	Property Bureau		25 Sep, 2020	Overarching standards of practice (Section 2), Management and maintenance (Section 5)	Document Letting Agent Enforcement Order LA.20.0526.pdf (1.66 MB) Document Written Decision (Failure to Comply) (LAEO) LA.20.0526.pdf (456.31 KB) Document Certificate of Compliance LA.20.0526.pdf (108.08 KB)
FTS/HPC/LA/20/0517	R&J Properties		1 Sep, 2020	Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Written Decision LA.20.0517.pdf (354.27 KB) Document Letting Agent Enforcement Order (LAEO) LA.20.0517.pdf (103.89 KB) Document Written Decision (Failure to Comply with Order) - LA 20 0517 (1).pdf (212.85 KB)
FTS/HPC/LA/20/0607	Property Angels	LARN1905061	28 Aug, 2020	Lettings (Section 4), Ending the Tenancy (Section 6)	Document Rejection Decision LA_20_0607.pdf (177.86 KB)
FTS/HPC/LA/20/0630	McDonald Homes and letting	LARN1912007	18 Aug, 2020	Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Decision Rejection LA.20_0630.pdf (176.17 KB)
FTS/HPC/LA/20/0959	Let's Let, First Stop Properties Limited	LARN1908038	18 Aug, 2020	Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Decision Rejection LA.20_0959.pdf (175.35 KB)
FTS/HPC/LA/20/0956	Key Lets	LARN1903012	18 Aug, 2020	Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document Decision Rejection 20_0956.pdf (177.19 KB)
FTS/HPC/LA/19/3593	Angel Homes LTD		11 Mar, 2020	Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)	Document Letting Agent Enforcement Order LA.19.3593 (1)_Redacted.pdf (195.61 KB) Document Written Decision (Failure to Comply) LA.19.3593 (1)_Redacted.pdf (249.98 KB) Document Certificate of Compliance LA.19,3593 (002) (1).pdf (304.03 KB)
FTS/HPC/LA/20/0069	GSL (Glasgow Sales and Lettings)	LARN1806024	22 Jun, 2020	Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Rejection Decision LA.20.0069.pdf (73.09 KB)