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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/20/1765 1st Lets Overarching standards of practice (Section 2), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/2187 Silver Linings Apartments Ltd Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/0246 & FTS/HPC/LA/20/0241 SPS Property management Limited Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/2323 Slater Hogg Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/1654 Primo Property Management LARN1903109 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/1895 Aberdein Considine
FTS/HPC/LA/20/1410 Slater, Hogg & Howison Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 16
FTS/HPC/LA/20/2252 Marshall Inc Property LARN1909022 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/2087 Braemore LARN1905055 Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/2125 D.J. Alexander Lettings Ltd Engaging landlords (Section 3), Lettings (Section 4)