Skip to main content

Letting Agent Decisions

Use the form below to select a code complaint type and input relevant details to filter the search.

Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/20/2252 Marshall Inc Property LARN1909022 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/2087 Braemore LARN1905055 Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/2125 D.J. Alexander Lettings Ltd Engaging landlords (Section 3), Lettings (Section 4)
FTS/HPC/LA/20/0956 Key Lets LARN1903012 Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/0718 G4 Properties Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/1452 1st Let's Glasgow Ltd Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/PF/20/1457 Hacking and Paterson Management Services (Property Factor) Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/3682 Stonehouse Property Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/1643 Drummond Miller LLP FTS/HPC/LA/20/1643 Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/1551 Aberdein Considine