Skip to main content

Letting Agent Decisions

Use the form below to select a code complaint type and input relevant details to filter the search.

Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/19/3507 McDonald Letting FTS/HPC/LA/19/3507 Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/2624 Castle Residential FTS/HPC/LA/19/2624 Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/2621 Castle Residential FTS/HPC/LA/19/2621 Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/3383 Allied Homes Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/1726 Rollos Solicitors & Estate Agents Management and maintenance (Section 5) [2021] UT 11
FTS/HPC/LA/19/2622 Alba St.Andrews Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5)
FTS/HPC/LA/19/3696 The Property Management Company Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/2998 Drumwhirn aka Newton Letting LARN1906017 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/2280 Martin & Co Stirling Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5)
FTS/HPC/LA/19/3272 D.J. Alexander Lettings Ltd Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)