Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
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Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
Hacking and Paterson Management Services FTS/HPC/LM/19/4008 12/01/2021 Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision Reject (2.12.20) PF.20.4008 (1).pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/20/1400 12/01/2021 PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.1400.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1400.pdf, PDF icon Written Decision (NO PFEO) - PF.20.1400.pdf, PDF icon Written Decision (Review) - PF.20.1400.pdf, PDF icon Written Decision (Failure to Comply) (Reviewed) - PF.20.1400.pdf Click to follow link
Trinity PF000170 FTS/HPC/PF/20/1445 12/01/2021 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon 1445 Final Decision (1).pdf, PDF icon 1445 Proprosed PFEO (1).pdf, PDF icon Property Factor Enforcement Order (PFEO) PF.20.1445.pdf, PDF icon Certificate of Compliance - PF.20.1445_Redacted.pdf Click to follow link
James Gibb PF000103 FTS/HPC/PF/19/1435 10/01/2021 PDF icon Written Decision (Non-Jurisdiction) PF.19.1435_Redacted.pdf Click to follow link
Macfie & Co. Management Services Ltd PF000098 FTS/HPC/PF/20/0699 08/01/2021 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Complied) - PF.20.0699.pdf Click to follow link
FirstPort Property Services Scotland PF000095 FTS/HPC/PF/20/2213, FTS/HPC/PF/20/2109, FTS/HPC/PF/20/2156 08/01/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Direction PF.20.2109,2156,2213.pdf Click to follow link
Trinity Property Factors (Property Factor) PF000170 FTS/HPC/PF/20/1846 06/01/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon NoPFEO decision1846_Redacted.pdf, PDF icon Decision PF.20.1846.pdf, PDF icon ProposedPFEO PF.20.1846.pdf Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/20/1427 05/01/2021 Insurance (Section 5 of Code) PDF icon Written Decision (Reject) - PF.20.1427.pdf Click to follow link
Trinity Property Factors (Property Factor) PF000170 FTS/HPC/PF/20/1846 01/01/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon proposed pfeo - 20.01.21 - PF.20.1846 (1).pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/20/1503 17/12/2020 Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.1503.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1503.pdf, PDF icon Property Factor Enforcement Order (PFEO) - PF.20.1503 (.pdf, PDF icon Certificate of Compliance - PF.20.1503.pdf Click to follow link
James Gibb (Property Factor) PF000103 FTS/HPC/PF/20/1595 17/12/2020 Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Property Factor Enforcement Order (PFEO) - PF.20.1595 (1)_Redacted.pdf Click to follow link
James Gibb (Property Factor) PF000103 FTS/HPC/PF/20/1595 17/12/2020 Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Compliance Decision (14.6.21) PF.20.1595.pdf Click to follow link
James Gibb Ltd PF000103 FTS/HPC/PF/20/1550 07/12/2020 PDF icon Written Decision (Complied) PF.20.1550_Redacted.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/PF/20/1389 04/12/2020 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) PF.20.1389_Redacted.pdf, PDF icon Proposed Property Factor Enforcement Order PF.20.1389_Redacted.pdf, PDF icon Property Factor Enforcement Order PF.20.1389.pdf, PDF icon Certificate of Compliance PF.20.1389.pdf Click to follow link
Charles White PF000153 FTS/HPC/LM/18/2778 02/12/2020 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Dismissal) PF.18.2778.pdf Click to follow link
McTavish & company PF000163 FTS/HPC/PF/20/1742 27/11/2020 Insurance (Section 5 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply)PF.20.1742.pdf, PDF icon Proposed Property Factor Enforcement Order PF.20.1742.pdf, PDF icon Written Decision (Failure to Comply no PFEO) PF.20.1742.pdf Click to follow link
Apex Property Factor Ltd PF000383 FTS/HPC/PF/20/1993 27/11/2020 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.1993.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1993.pdf, PDF icon Property Factor Enforcement Order (PFEO) - PF.20.1993.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/PF/20/1607 26/11/2020 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) PF.20.1607.pdf, PDF icon Proposed PFEO PF.20.1607.pdf, PDF icon Written Decision (No PFEO) PF.20.1607.pdf Click to follow link
James Gibb (Property Factor) 24/11/2020 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon written decision failure to comply (NO PFEO) - 15.12.20 - LM20.0827 and 17 other PF Cases.pdf Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/20/0399 16/11/2020 Financial obligations (Section 3 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.0399.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.0399.pdf, PDF icon Property Factor Enforcement Order (PFEO) - PF.20.0399.pdf, PDF icon Failure to Comply with Order PF.20.0399.pdf Click to follow link

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