Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
First Port Property Services Scotland LTD PF000095 FTS/HPC/LM/23/3665 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , ,
Blythswood Property Management PF000449 FTS/HPC/PF/23/1224 , Financial obligations (Section 3 of Code) , , ,
PFEO 1224 31 01 25_Redacted.pdf (193.34 KB)
Residential Management Group Scotland Ltd PF000763 FTS/HPC/PF/23/3843
Glasgow West Housing Association/Enterprises PF000329 FTS/HPC/PF/23/2592 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , ,
James Gibb Residential Factors PF000103 FTS/HPC/PF/24/0203+0204 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , ,
PFEO PF.24.0203+0204_Redacted.pdf (433.58 KB)
,
Newton Property Management limited (Property Factor) FTS/HPC/PF/23/2978
Written Decision PF.23.2978_R.pdf (541.08 KB)
,
Proposed PFEO PF.23.2978_R.pdf (489.32 KB)
,
PFEO Wallfield_R.pdf (166.87 KB)
,
Newton Property Management Limited PF000108 FTS/HPC/PF/24/0298
Speirs Gumley PF000160 FTS/HPC/PF/23/2040, FTS/HPC/PF/23/2924 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Lowther Homes Limited PF000785 FTS/HPC/PF/24/1518 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Written Decision (Reject) 1518.pdf (485.13 KB)
Respondent RMG Scotland PF000763 FTS/HPC/PF/24/1497
Rejection PF.24.1497_Redacted.pdf (414.89 KB)