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Property Factors Decisions
Decisions are listed by the latest hearing date.
The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).
Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .
NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.
If you have any questions regarding results on this page please contact us.
| Property Factor | Property Factor Registration Number | Case Reference Number | Hearing Date | Application complaints | Files | Page Link | Upper Tribunal Decision(s) |
|---|---|---|---|---|---|---|---|
| Lowther Homes Limited | PF000785 | FTS/HPC/PF/21/1057 | 08/10/2021 | Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
 Written Decision 21.1057_Redacted.pdf, Proposed PFEO 21.1057_Redacted.pdf, Compliance Decision Property Factor_Redacted.pdf |
Click to follow link | |
| W.M. Cumming, Turner & Watt | PF000269 | FTS/HPC/PF/21/1377 | 08/10/2021 | Property Factor Duties |
FTS/HPC/PF/21/1377 |
Click to follow link | |
| W.M. Cumming, Turner & Watt | PF000269 | FTS/HPC/PF/21/1377 | 08/10/2021 | Property Factor Duties |
PFEO PF.21.1377.pdf |
Click to follow link | |
| Trinity Factoring Services Ltd. | PF000170 | FTS/HPC/PF/21/1275 | 04/10/2021 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Written Decision (Failure to Comply) (Proposed PFEO) PF.21.1275_Redacted.pdf, D.Forbes v Trinity PFEO FINAL (002)_Redacted.pdf, D.Forbes v Trinity Decision re Compliance Final_Redacted.pdf |
Click to follow link | |
| James Gibb Property Management | PF000103 | FTS/HPC/PF/21/0079 | 21/09/2021 | Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
Decision0079_Redacted.pdf, PFEO PF.21.0079_Redacted.pdf, ComplyDecision (002)_Redacted.pdf |
Click to follow link | |
| Aberdeen Property Leasing | PF000270 | FTS/HPC/PF/20/0015 | 20/09/2021 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
Decision PF.20.0015 _Redacted.pdf, Proposed PFEO PF.20.0015_Redacted.pdf, PFEO (19.4.22)_Redacted.pdf, Cert of Compliance PF.20.0015.pdf |
Click to follow link | |
| East Renfrewshire Council | PF000343 | FTS/HPC/PF/21/0183 & FTS/HPC/LM/21/0786 | 17/09/2021 |
Written Decision (Failure to Comply) ( Proposed PFEO) PF.21.0183, LM.21.0786_Redacted.pdf, Proposed PFEO PF.21.0183, LM.21.0786.pdf_Redacted.pdf, Decision PF.21.0183, LM.21.0786.pdf, PFEO PF.21.0183, LM.21.0786.pdf, Certificate of Compliance PF.21.0183, LM.21.0786.pdf |
Click to follow link | ||
| CTW, W.M. Cumming, Turner & Watt Property Managers | PF000269 | FTS/HPC/PF/21/1355 | 16/09/2021 |
PF 21.1355 Signed Decision - rejection 160921_Redacted.pdf |
Click to follow link | ||
| Ross & Liddell LTD | PF000196 | FTS/HPC/PF/21/1132 | 15/09/2021 |
Written Decision (Failure to Comply) (Proposed PFEO) PF.21.1132_Redacted.pdf, Proposed PFEO PF.21.1132_Redacted.pdf, PFEO PF.21.1132_Redacted.pdf, Certificate of Compliance PF 21.1132_Redacted.pdf |
Click to follow link | ||
| Newton Property Factor | PF000108 | FTS/HPC/PF/21/1412 | 06/09/2021 |
Certificate of Compliance, PF.21.1412 Certificate of Compliance.pdf |
Click to follow link | ||
| Newton Property Management limited (Property Factor) | PF000108 | FTS/HPC/PF/21/1436 | 30/08/2021 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
Rejection PF 1436 (002)_Redacted.pdf |
Click to follow link | |
| James Gibb Residential Factor (Property Factor) | PF000103 | FTS/HPC/LM/21/1401 | 27/08/2021 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
rejection decision LM. 21-1401_Redacted.pdf |
Click to follow link | |
| River Clyde Homes | PF000152 | FTS/HPC/PF/21/0327 | 27/08/2021 | Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
PF.21.0327 Statement of Decision_Redacted.pdf |
Click to follow link | |
| Park Property Management (Property Factor) | PF000423 | FTS/HPC/LM/21/1520 | 20/08/2021 | Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code) |
Rejection decision LM. 21.1520 (002)_Redacted.pdf |
Click to follow link | |
| Lowther Homes Limited | PF000785 | FTS/HPC/PF/21/0889 | 20/08/2021 | Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
Decision with proposed PFEO 21.0889_Redacted.pdf, Signed PFEO PF 21.0889 (1)_Redacted.pdf, Certificate of Compliance PF 21.0889_Redacted.pdf |
Click to follow link | |
| Lowther Homes Limited | PF000785 | FTS/HPC/PF/21/1073 | 18/08/2021 |
Decision PF.21.1073.pdf |
Click to follow link | ||
| FTS/HPC/PF/21/1340 | 17/08/2021 |
rejection PF..21.1340_Redacted.pdf |
Click to follow link | ||||
| N/A | N/A | FTS/HPC/PF/21/0629 | 12/08/2021 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Decision to Dismiss applicationnon-jurisdiction PF.21.0629_Redacted.pdf |
Click to follow link | |
| James Gibb Ltd | PF000103 | FTS/HPC/PF/21/1272 | 12/08/2021 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
PF.21.1272 Proposed PFEO.pdf, Decision PF.21.1272.pdf, PFEO PF.21.1272.pdf, Cert of Compliance PF.21.1272_Redacted.pdf |
Click to follow link | |
| Charles White Ltd | PF000153 | FTS/HPC/LM/21/0844 | 09/08/2021 |
Written Decision (Complied) LM.21.0844_Redacted.pdf |
Click to follow link |