Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
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Enter LM or PF to filter by case type, or type part of the case reference number if known
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Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/21/0052 18/03/2021 Property Factor Duties PDF icon Raymond Robson v HP decision_Redacted.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/20/1889 18/03/2021 PDF icon Written Decision (Dismissal) - PF.20.1889_Redacted.pdf, PDF icon Review Dec PF 20 1889_Redacted.pdf Click to follow link
James Gibb PF000103 FTS/HPC/PF/20/0783 10/03/2021 PDF icon Written Decision (Complied) PF.20.0783_Redacted.pdf Click to follow link
Residential Management Group Limited (Property Factor) PF000195 FTS/HPC/PF/19/3399 03/03/2021 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply)(Proposed PFEO) PF.19.3399.pdf, PDF icon Proposed PFEO PF.19.3399.pdf, PDF icon PFEO PF.19.3399_Redacted.pdf, PDF icon PF.19.3399 Compliance Decision Property Factor.pdf Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/2270 26/02/2021 PDF icon Written Decision (Complied) PF.20.2270_Redacted.pdf Click to follow link
Hacking and Paterson Management Services (Property Factor) PF000288 FTS/HPC/PF/20/0851 17/02/2021 Carrying out repairs and maintenance(Section 6 of Code) PDF icon PFEO PF.20.0851_Redacted.pdf Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/0851 17/02/2021 Carrying out repairs and maintenance(Section 6 of Code) PDF icon Compliance decision PF.20.0851docx_Redacted.pdf Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/0851 17/02/2021 PDF icon WD Decision (Proposed PFEO) PF.20.0851.pdf, PDF icon Proposed PFEO Allison Street (1.3.21) PF.20.0851.pdf, PDF icon PFEO PF.20.0851 (002)_Redacted.pdf, PDF icon Revocation of PFEO - PF.20.0851_Redacted.pdf, PDF icon Review Decision PF.20.0851_Redacted.pdf, PDF icon PFEO PF.20.0851_Redacted.pdf Click to follow link
James Gibb PF000103 FTS/HPC/PF/20/2315, 2316, 2319, 2411 08/02/2021 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.20. 2316 2319 2315 and 2411 (1).pdf Click to follow link
Newton Property Management limited (Property Factor) FTS/HPC/PF/20/1535 04/02/2021 PDF icon Cert of Compliance 1535 - 25.05.21 - (1)_R.pdf, PDF icon PFEO - 11.03.21 - 1535 - R.pdf, PDF icon Proposed PFEO - 22.02.21 - PF.20.1535 (1)_R.pdf, PDF icon written decision FTC - 22.02.21 - PF.20.1535 (1)_R.pdf Click to follow link
J. B. & G Forsyth Property Management Services PF000187 FTS/HPC/PF/20/1783 02/02/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply)(Proposed PFEO) - PF.20.1783.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1783.pdf Click to follow link
J. B. & G Forsyth Property Management Services (Property Factor) PF000187 FTS/HPC/PF/20/1783 02/02/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Compliance Decision PF.21.1783_Redacted.pdf Click to follow link
J. B. & G Forsyth Property Management Services (Property Factor) PF000187 FTS/HPC/PF/20/1783 02/02/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon REVISED PFEO PF.20.1783.pdf Click to follow link
Charles White LTD PF000153 FTS/HPC/PF/20/1855 01/02/2021 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (FTC) PF.20.1855.pdf, PDF icon Proposed Property Factor Enforcement Order PF.20.1855.pdf, PDF icon Property Factor Enforcement Order PF.20.1855.pdf, PDF icon Certificate of Compliance PF.20.1855.pdf Click to follow link
James Gibb Residential Factors PF000103 FTS/HPC/PF/20/2001 15/01/2021 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (FTC) PF.20.2001.pdf, PDF icon Proposed Property Factor Enforcement Order PF.20.2001.pdf, PDF icon PFEO Redacted.pdf, PDF icon Certificate of Compliance PF.20.2001.pdf Click to follow link
Residential Management Group Scotland Ltd (Property Factor) PF000763 FTS/HPC/PF/20/2100 15/01/2021 Carrying out repairs and maintenance(Section 6 of Code) PDF icon PFEO - Revoke PF.20.2100 (1).pdf, PDF icon PFEO - RMG Variation.pdf Click to follow link
Residential Management Group Scotland Ltd PF000763 FTS/HPC/PF/20/2100 15/01/2021 Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.2100 (1).pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.2100 (3).pdf, PDF icon PFEO PF.20.2100.pdf Click to follow link
Residential Management Group Scotland Ltd (Property Factor) PF000763 FTS/HPC/PF/20/2100 15/01/2021 Carrying out repairs and maintenance(Section 6 of Code) PDF icon PF -2100 - completion Decision_Redacted.pdf Click to follow link
Lets Move Property Managment PF000465 FTS/HPC/PF/20/2275 15/01/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) - PF.20.2275.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.2275.pdf, PDF icon Property Factor Enforcement Order (PFEO) - PF.20.2275.pdf, PDF icon failure to comply with order - 16.06.21 - PF.20.2275_R.pdf Click to follow link
James Gibb Residental Factors (Property Factor) PF000103 FTS/HPC/PF/20/0955 14/01/2021 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.20.0955 (1).pdf Click to follow link

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