Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
Redpath Bruce (Property Factor) PF000110 FTS/HPC/PF/21/0020, FTS/HPC/PF/21/0042, FTS/HPC/PF/21/0043, FTS/HPC/PF/21/0044, FTS/HPC/PF/21/0045, FTS/HPC/PF/21/0047 19/05/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Certificate of Compliance, PDF icon PF.21.0020 + 5 other cases Certificate of Compliance.pdf Click to follow link
Lowther Homes PF000785 FTS/HPC/PF/22/0431 16/05/2021 PDF icon Signed Rejection PF.22.0431_Redacted.pdf Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/2224 06/05/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.20.2224_Redacted.pdf Click to follow link
James Gibb PF000103 FTS/HPC/PF/20/2159 05/05/2021 PDF icon Written Decision (Failure to Comply)(Proposed PFEO) PF.20.2159_Redacted.pdf, PDF icon Proposed PFEO PF.20.2159_Redacted.pdf, PDF icon REVISED PFEO _Redacted.pdf, PDF icon Review Decision_Redacted.pdf, PDF icon Compliance Decision Property Factor (PF.20.2159)_Redacted.pdf Click to follow link
James Gibb (Property Factor) PF000103 FTS/HPC/PF/21/0434 04/05/2021 Complaints resolution (Section 7 of Code) PDF icon PF.21.0434 Statement of Decision_Redacted.pdf Click to follow link
James Gibb Property Management SC299465 FTS/HPC/PF/21/0434 04/05/2021 Complaints resolution (Section 7 of Code) PDF icon PF.21.0434 Statement of Decision_Redacted.pdf Click to follow link
Spiers Gumley Property Management PF000160 FTS/HPC/PF/20/2149 30/04/2021 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon DECISION FINAL 2149 (1)_Redacted.pdf Click to follow link
James Gibb Property Management PF000103 FTS/HPC/PF/21/0124 29/04/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon 0124 _Redacted.pdf, PDF icon PFEO 0124_R.pdf, PDF icon certificate of compliance - 09.08.21 - PF.21.0124_Redacted.pdf Click to follow link
James Gibb PF000103 FTS/HPC/PF/19/1362 23/04/2021 PDF icon Written Decision (Failure to Comply) (Proposed PFEO) PF.19.1362_Redacted.pdf, PDF icon Proposed PFEO PF.19.1362_Redacted.pdf, PDF icon Final PFEO PF.19.1362_Redacted.pdf, PDF icon Certificate of Compliance - PF.19.1362_Redacted.pdf Click to follow link
Hacking and Paterson PF000288 FTS/HPC/LM/20/2058 21/04/2021 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision 2058_Redacted.pdf Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/LM/20/2593 19/04/2021 PDF icon LM.20.2593 Final PFEO_Redacted.pdf, PDF icon LM.20.2593 Compliance Decision_Redacted.pdf, PDF icon Decision LM.20.2593_Redacted.pdf Click to follow link
Hacking and Paterson Management Services (Property Factor) PF000288 FTS/HPC/LM/20/2593 19/04/2021 PDF icon Proposed PFEO Amended August 2021 P Allish v Hacking and P-1_Redacted.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/19/4090 14/04/2021 PDF icon Written Decision (Complied) PF.19.4090_Redacted.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/20/0067 14/04/2021 PDF icon Written Decision (Complied)PF.20.0067_Redacted.pdf Click to follow link
MXM Property Solutions PF000290 FTS/HPC/PF/20/1377 09/04/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1377_Redacted.pdf, PDF icon Written Decision (Failure to Comply)(Proposed PFEO) PF.20.1377.pdf Click to follow link
W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/20/2674 07/04/2021 PDF icon Written Decision (Failure to Comply) (Proposed PFEO) PF.20.2674_Redacted.pdf, PDF icon PFEO PF.20.2674_Redacted.pdf, PDF icon Failure to Comply with Order - PF.20.2674_Redacted.pdf Click to follow link
Newton Property Management limited FTS/HPC/PF/20/2471 23/03/2021 PDF icon Certificate of Compliance 2471__R.pdf Click to follow link
Newton Property Management limited (Property Factor) PF000108 FTS/HPC/PF/20/2471 23/03/2021 PDF icon Written Decision (Failure to Comply) with Proposed Property Factor Enforcement Order (PFEO) PF.20.2471 (1)_Rd.pdf, PDF icon PFEO - 12.04.21 - PF.20.2471_Redacted.pdf, PDF icon Written Decision (Review)PF.20.2471_Redacted.pdf Click to follow link
FirstPort Property Services Scotland (Property Factor) PF000095 FTS/HPC/PF/20/2597 22/03/2021 PDF icon written decision ftc prop pfeo - 02.07.21 - PF.20.2597.pdf, PDF icon Decision (NO PFEO) PF.20.2597_Redacted.pdf Click to follow link
Ross and Liddell (Property Factor) PF000196 FTS/HPC/PF/21/0033 19/03/2021 Communication and consultation (Section 2 of Code) PDF icon 0033 - Written Decision (1)_Redacted.pdf, PDF icon WD (Compliance) PF.21.0033_Redacted.pdf Click to follow link

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