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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Partick Works Limited PF000165 FTS/HPC/PF/23/1162, 1163, 1164, 1165 + 1166 Property Factor Duties
Cumming, Turner & Watt PF000976 FTS/HPC/PF/22/3836
Document
PF 22.3836 - decision_Redacted.pdf (245.19 KB)
, ,
Document
PF 22.3836 PFEO_Redacted.pdf (71.56 KB)
James Gibb Residential Factors PF000103 FTS/HPC/PF/22/4416 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Miller Property Management Ltd PF000955 FTS/HPC/PF/23/1527
Document
PF.23.1527 Decision_Redacted.pdf (384.49 KB)
, , ,
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/22/4244 Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Integro Property Management Limited FTS/HPC/PF/23/0435 + 0442 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Hacking & Paterson PF000288 FTS/HPC/PF/23/1149 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties [2024] UT 18
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/23/0742+0743 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code)
Hacking & Paterson Management Services PF000288 FTS/HPC/PF/22/4324, FTS/HPC/PF/22/4325 , , , ,
Thenue Housing Association Ltd PF000268 FTS/HPC/PF/23/1441 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Property Factor Duties ,