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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Viewpoint Management Ltd PF000726 FTS/HPC/LM/18/3216 Written statement of services (Section 1 of Code)
Ross and Liddell PF000196 FTS/HPC/PF/19/0336
Bute Factors Ltd PF000769 FTS/HPC/PF/18/3263 Communication and consultation (Section 2 of Code), Property Factor Duties
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/0835 Insurance (Section 5 of Code), Property Factor Duties
Document
Decision (18.06.19) PF.19.0835.pdf (171.17 KB)
The Wheatley Group - Yourplace Property Management PF000212 FTS/HPC/PF/18/2240 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
The Wheatley Group - Yourplace Property Management PF000212 FTS/HPC/PF/18/2240
91BC PF000622 FTS/HPC/PF/19/0553 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
Newton Property Management limited PF000108 FTS/HPC/PF/19/0247 Debt recovery (Section 4 of Code), Property Factor Duties
Document
Decision (20.05.19) PF.19.0247.pdf (269.52 KB)
, ,
Newton Property Management limited PF000108 FTS/HPC/PF/19/0247 , ,
FirstPort Property Services Scotland PF000095 FTS/HPC/PF/19/0216 Communication and consultation (Section 2 of Code), Property Factor Duties