Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files	Upper Tribunal Decision(s)
Park Property Management	PF000423	FTS/HPC/PF/18/1769	7 Dec, 2018		Document Written Decision (Failure to Comply)(Proposed PFEO) PF.18.1769_Redacted.pdf (498.09 KB) , Document Proposed PFEO PF.18.1769_Redacted.pdf (115.62 KB) , Document PFEO. PF.18.1769_Redacted.pdf (240.29 KB) , Document Certificate of Compliance - PF.18.1769.pdf (260.54 KB)	[2020] UT 11
James Gibb Residential Factors (Property Factor)	PF000103	FTS/HPC/PF/18/1789 -PF/18/1791	7 Dec, 2018	Debt recovery (Section 4 of Code)	Document Proposed PFEO - 28.12.2018 - pf.18.1789 - 91_Redacted.pdf (110.91 KB) , Document written decision FTC (prop)pfeo - 28.12.2018 - pf.18.1789-1791_Redacted.pdf (129.04 KB) , Document PFEO - 19.03.2019-pf.18.1789-1791_Redacted.pdf (183.05 KB) , Document Revocation of order-19.03.2019-pf.18.1789-1791_Redacted.pdf (177.18 KB)
Riverclyde Homes (Property Factor)	PF000152	FTS/HPC/PF/18/2148	5 Dec, 2018		Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.2148_Redacted.pdf (136.22 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.2148_Redacted.pdf (1.01 MB) , Document written decision FTC no PFEO - 14.03.2019-pf.18.2148_Redacted.pdf (160.23 KB)
Hanover Scotland	PF000255	FTS/HPC/PF/18/2205	5 Dec, 2018	Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Complied) - PF.18.2205_Redacted.pdf (13.24 MB)
SGL Property Ltd (Property Factor)	PF000492	FTS/HPC/LM/18/2026- 2031 - 2032 - 2033	4 Dec, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	Document Proposed PFEO LM.18.2026, 2031, 2032, 2033x.pdf (161.42 KB) , Document Written Decison (Failure to Comply)(Proposed PFEO) LM.18.2026, 2031, 2032, 2033x.pdf (583.89 KB) , Document Failure to comply PFEO - 18.02.2019- LM.18.2026 -2031-2032-2033_Redacted.pdf (122.35 KB) , Document Written Decision (Failure to Comply with Order) LM.18.2026 2031 2032 2033_Redacted.pdf (405.29 KB)
Ross and Liddell Ltd	PF000197	FTS/HPC/PF/18/1952	4 Dec, 2018	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document written decision review refusal - 06.03.2019-pf.18.1978 - 2008-2009-2010-2011_Redacted.pdf (325.22 KB) , Document writen decision - FTC proposed PFEO - pf.18.1952 - 2008 -2011_Redacted.pdf (1.19 MB) , Document proposed PFEO - pf.18.1952 -2008 -2011_Redacted.pdf (129.98 KB) , Document PFEO- 10.03.2019-pf.18.1952 - 2008-2011_Redacted.pdf (138.1 KB) , Document compliance certificate-12.06.2109-pf.18.1952-2008-2011_Redacted.pdf (94.09 KB)
Macfie & Co Management Services Ltd	PF000098	FTS/HPC/PF/18/1743	22 Nov, 2018	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.1743_Redacted.pdf (344.46 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.1743_Redacted.pdf (115.73 KB) , Document writen decision failure to comply PFEO - 28.01.2019 - pf.18.1743_Redacted.pdf (152.58 KB) , Document compliance decision - 14.03.2019- pf.18.1743_Redacted.pdf (110.38 KB)
MXM Property Solutions Ltd (Property Factor)	pf000290	FTS/HPC/PF/17/0229	19 Nov, 2018		Document written decision failure to comply - NO Proposed PFEO - 15 February 2019 - pf.17.0229_Redacted.pdf (2.29 MB)
FirstPort Property Services Scotland	000095	FTS/HPC/PF/18/2318	19 Nov, 2018	Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Property Factor Duties	Document written decision - failure to comply (proposed) PFEO - 04.12.2018 - pf.18.2318_Redacted.pdf (338.03 KB) , Document propsed PFEO - 04.12.2018 - pf.18.2318_Redacted.pdf (80.82 KB) , Document written decision FTC no PFEO - 22.01.2019 - pf.182318_Redacted.pdf (103.13 KB)
Link Group Limited	PF000355	FTS/HPC/LM/18/1725	29 Oct, 2018	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Failure to Comply)(Proposed PFEO) PF.18.1725_Redacted.pdf (441.57 KB) , Document Proposed PFEO PF.18.1725_Redacted.pdf (137.16 KB) , Document Statement of Decision LM.18.1725_Redacted.pdf (222.43 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) (Review) LM.18.1725_Redacted.pdf (485.77 KB) , Document Proposed PFEO LM.18.1725 (Review)_Redacted.pdf (162.36 KB) , Document PFEO LM.18.1725_Redacted.pdf (156.9 KB) , Document Certificate of Compliance LM.18.1725.pdf (151.79 KB)