Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files	Upper Tribunal Decision(s)
FTS/HPC/PF/20/2100	Residential Management Group Scotland Ltd	PF000763	Carrying out repairs and maintenance(Section 6 of Code)	15 Jan, 2021	Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.2100 (1).pdf (418.41 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.2100 (3).pdf (322.17 KB) , Document PFEO PF.20.2100.pdf (316.72 KB)
FTS/HPC/PF/20/2100	Residential Management Group Scotland Ltd (Property Factor)	PF000763	Carrying out repairs and maintenance(Section 6 of Code)	15 Jan, 2021	Document PFEO - Revoke PF.20.2100 (1).pdf (300.97 KB) , Document PFEO - RMG Variation.pdf (263.34 KB)	Document PFEO - Revoke PF.20.2100 (1).pdf (300.97 KB) , Document PFEO - RMG Variation.pdf (263.34 KB)
FTS/HPC/PF/20/2100	Residential Management Group Scotland Ltd (Property Factor)	PF000763	Carrying out repairs and maintenance(Section 6 of Code)	15 Jan, 2021	Document PF -2100 - completion Decision_Redacted.pdf (647.23 KB)
FTS/HPC/PF/20/2275	Lets Move Property Managment	PF000465	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	15 Jan, 2021	Document Written Decision (Failure to Comply) - PF.20.2275.pdf (390.29 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.2275.pdf (300.8 KB) , Document Property Factor Enforcement Order (PFEO) - PF.20.2275.pdf (302.27 KB) , Document failure to comply with order - 16.06.21 - PF.20.2275_R.pdf (364.37 KB)
FTS/HPC/PF/20/0955	James Gibb Residental Factors (Property Factor)	PF000103	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	14 Jan, 2021	Document Written Decision (Complied) PF.20.0955 (1).pdf (350.77 KB)
FTS/HPC/LM/19/4008	Hacking and Paterson Management Services		Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code)	12 Jan, 2021	Document Written Decision Reject (2.12.20) PF.20.4008 (1).pdf (198.44 KB)
FTS/HPC/PF/20/1400	James Gibb Property Management Ltd	PF000103		12 Jan, 2021	Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.1400.pdf (373.29 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1400.pdf (320.02 KB) , Document Written Decision (NO PFEO) - PF.20.1400.pdf (342.7 KB) , Document Written Decision (Review) - PF.20.1400.pdf (343.06 KB) , Document Written Decision (Failure to Comply) (Reviewed) - PF.20.1400.pdf (373.26 KB)
FTS/HPC/PF/20/1445	Trinity	PF000170	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	12 Jan, 2021	Document 1445 Final Decision (1).pdf (423.47 KB) , Document 1445 Proprosed PFEO (1).pdf (278.7 KB) , Document Property Factor Enforcement Order (PFEO) PF.20.1445.pdf (254.92 KB) , Document Certificate of Compliance - PF.20.1445_Redacted.pdf (136.77 KB)
FTS/HPC/PF/19/1435	James Gibb	PF000103		10 Jan, 2021	Document Written Decision (Non-Jurisdiction) PF.19.1435_Redacted.pdf (167.44 KB)
FTS/HPC/PF/20/0699	Macfie & Co. Management Services Ltd	PF000098	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	8 Jan, 2021	Document Written Decision (Complied) - PF.20.0699.pdf (330.09 KB)