Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
FTS/HPC/PF/20/0851	Hacking and Paterson Management Services	PF000288		17 Feb, 2021	Document WD Decision (Proposed PFEO) PF.20.0851.pdf (333.02 KB) , Document Proposed PFEO Allison Street (1.3.21) PF.20.0851.pdf (274.29 KB) , Document PFEO PF.20.0851 (002)_Redacted.pdf (238.21 KB) , Document Revocation of PFEO - PF.20.0851_Redacted.pdf (160.12 KB) , Document Review Decision PF.20.0851_Redacted.pdf (364.55 KB) , Document PFEO PF.20.0851_Redacted.pdf (287.38 KB)
FTS/HPC/PF/20/0851	Hacking and Paterson Management Services (Property Factor)	PF000288	Carrying out repairs and maintenance(Section 6 of Code)	17 Feb, 2021	Document PFEO PF.20.0851_Redacted.pdf (288.08 KB)
FTS/HPC/PF/20/0851	Hacking and Paterson Management Services	PF000288	Carrying out repairs and maintenance(Section 6 of Code)	17 Feb, 2021	Document Compliance decision PF.20.0851docx_Redacted.pdf (290.28 KB)
FTS/HPC/PF/20/2315, 2316, 2319, 2411	James Gibb	PF000103	Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	8 Feb, 2021	Document Written Decision (Complied) PF.20. 2316 2319 2315 and 2411 (1).pdf (357.49 KB)
FTS/HPC/PF/20/1535	Newton Property Management limited (Property Factor)			4 Feb, 2021	Document Cert of Compliance 1535 - 25.05.21 - (1)_R.pdf (122.52 KB) , Document PFEO - 11.03.21 - 1535 - R.pdf (122.8 KB) , Document Proposed PFEO - 22.02.21 - PF.20.1535 (1)_R.pdf (122.88 KB) , Document written decision FTC - 22.02.21 - PF.20.1535 (1)_R.pdf (272.88 KB)
FTS/HPC/PF/20/1783	J. B. & G Forsyth Property Management Services	PF000187	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	2 Feb, 2021	Document Written Decision (Failure to Comply)(Proposed PFEO) - PF.20.1783.pdf (346.18 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1783.pdf (287.15 KB)
FTS/HPC/PF/20/1783	J. B. & G Forsyth Property Management Services (Property Factor)	PF000187	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	2 Feb, 2021	Document REVISED PFEO PF.20.1783.pdf (276.88 KB)
FTS/HPC/PF/20/1783	J. B. & G Forsyth Property Management Services (Property Factor)	PF000187	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	2 Feb, 2021	Document Compliance Decision PF.21.1783_Redacted.pdf (239.95 KB)
FTS/HPC/PF/20/1855	Charles White LTD	PF000153	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	1 Feb, 2021	Document Written Decision (FTC) PF.20.1855.pdf (416.23 KB) , Document Proposed Property Factor Enforcement Order PF.20.1855.pdf (300.97 KB) , Document Property Factor Enforcement Order PF.20.1855.pdf (281.05 KB) , Document Certificate of Compliance PF.20.1855.pdf (269.82 KB)
FTS/HPC/PF/20/2001	James Gibb Residential Factors	PF000103	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	15 Jan, 2021	Document Written Decision (FTC) PF.20.2001.pdf (399.45 KB) , Document Proposed Property Factor Enforcement Order PF.20.2001.pdf (276.39 KB) , Document PFEO Redacted.pdf (417.12 KB) , Document Certificate of Compliance PF.20.2001.pdf (249.41 KB)