Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Wheatley Group / Your Place Property Management PF000212 FTS/HPC/PF/18/1584
Newton Property Management Ltd PF000108 FTS/HPC/PF/19/2034 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties
Your Place (Property Factor) PF000212 FTS/HPC/PF/18/1628
Hacking and Paterson Management Services PF000228 FTS/HPC/PF/19/0718
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/19/0721
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/19/0725
James Gibb Residential Factors PF000103 FTS/HPC/PF/18/3466 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/19/1099 , , , , ,
Your Place Property Management Limited PF000212 FTS/HPC/PF/19/0680 , , , [2020] UT 32, [2020] UT 33, [2020] UT 34, [2020] UT 35
Caledonia Housing Association PF000222 FTS/HPC/LM/19/1424