Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/22/0431 Lowther Homes PF000785
FTS/HPC/PF/20/2224 Hacking and Paterson Management Services PF000288 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
FTS/HPC/PF/20/2159 James Gibb PF000103 , ,
REVISED PFEO _Redacted.pdf (247.64 KB)
,
Review Decision_Redacted.pdf (239.27 KB)
,
FTS/HPC/PF/21/0434 James Gibb Property Management SC299465 Complaints resolution (Section 7 of Code)
FTS/HPC/PF/21/0434 James Gibb (Property Factor) PF000103 Complaints resolution (Section 7 of Code)
FTS/HPC/PF/20/2149 Spiers Gumley Property Management PF000160 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/21/0124 James Gibb Property Management PF000103 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
0124 _Redacted.pdf (237.3 KB)
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PFEO 0124_R.pdf (223.59 KB)
,
FTS/HPC/PF/19/1362 James Gibb PF000103 , ,
Final PFEO PF.19.1362_Redacted.pdf (116.89 KB)
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FTS/HPC/LM/20/2058 Hacking and Paterson PF000288 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Decision 2058_Redacted.pdf (335.29 KB)
FTS/HPC/PF/20/0067 Speirs Gumley Property Management PF000160