Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/23/3501 Myreside Management Ltd PF000177 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/23/2449 James Gibb PF000103 , , ,
FTS/HPC/PF/23/0571+0575 Lowther Homes PF000785 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
FTS/HPC/PF/21/2375 Aberdeen City Council PF000255 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
Proposed PFEO 2375.pdf (318.72 KB)
, , , 		[2023] UT 29
FTS/HPC/PF/23/0063 Charles White Ltd PF000153 Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code)
Decision0063DG (1)_Redacted.pdf (252.08 KB)
,
ProposedPFEO0063_Redacted.pdf (151.19 KB)
,
PFEO0063Hillpark_Redacted.pdf (149.05 KB)
FTS/HPC/PF/23/2439 Charles White Limited PF000153
FTS/HPC/PF/21/1272 James Gibb Ltd PF000103 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
PF.21.1272 Proposed PFEO.pdf (198.5 KB)
,
Decision PF.21.1272.pdf (285.36 KB)
,
PFEO PF.21.1272.pdf (186.13 KB)
, 		[2022] UT 15
FTS/HPC/LM/21/0844 Charles White Ltd PF000153 [2022] UT 03
FTS/HPC/LM/20/2593 Hacking and Paterson Management Services PF000288
LM.20.2593 Final PFEO_Redacted.pdf (562.29 KB)
, ,
Decision LM.20.2593_Redacted.pdf (462.32 KB)
, 		[2021] UT 38
FTS/HPC/PF/19/4090 Speirs Gumley Property Management PF000160 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , [2022] UT 09