Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files	Upper Tribunal Decision(s)
Newton Property Management limited	pf100108	FTS/HPC/PF/22/1769	23 Nov, 2022	Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document complied decision-PF 22 1769 and 22 2026.pdf (318.95 KB)
Hacking and Paterson Management Services	PF000288	FTS/HPC/PF/22/2047	22 Nov, 2022		Document complied decision - PF.22.2047 (1).pdf (282.6 KB)	[2023] UT 06
James Gibb Residential Factors	PF000103	FTS/HPC/PF/22/1774	10 Nov, 2022	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Rejection decision-PF.22.1774 .pdf (165.95 KB)
James Gibb Residential Factors	PF000103	FTS/HPC/PF/22/0025 - 0668	9 Nov, 2022	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)	Document Proposed PFEO-pf-22-0025-0688.pdf (268.41 KB) , Document Statement of Decision FTC-proposed PFEO-pf.22.0025-0688.pdf (392.83 KB) , Document Written Decision Review (Reject) 0025, 0668_Redacted.pdf (192.48 KB) , Document Signed PFEO PF.22.0025-0668_Redacted.pdf (284.39 KB) , Document Certificate of Compliance 0025, 0668_R.pdf (22.89 KB)
James Gibb Property Management Ltd	PF000103	FTS/HPC/PF/21/1798	8 Nov, 2022		Document Written Decision - Failure to Comply PF.21.1798_Redacted.pdf (496.47 KB) , Document Proposed PFEO PF.21.1798_Redacted.pdf (242.25 KB) , Document PF 21.1798 PFEO Decision January 2023_Redacted.pdf (298.99 KB) , Document PF 21.1798 PFEO January 2023_Redacted.pdf (250.45 KB) , Document Certificate of Compliance1798_Redacted.pdf (258.55 KB)
Speirs Gumley Ltd	PF000160	FTS/HPC/PF/22/0862, FTS/HPC/PF/22/1866	7 Nov, 2022		Document Rejection PF.22.0862 and PF.22.1866_Redacted.pdf (490.29 KB)
Atholls Ltd	PF000316	FTS/HPC/PF/22/0883 & FTS/HPC/PF/22/1400	2 Nov, 2022	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) 0883, 1400_Redacted.pdf (52.33 KB) , Document Proposed PFEO 0883, 1400_Redacted.pdf (27.12 KB) , Document PFEO pf.22.0883-1400 .pdf (117.04 KB) , Document Compliance Decision - 07.02.23 - PF.22.08831400_R.pdf (116.17 KB)
Trinity Factoring Services Ltd	PF000170	FTS/HPC/PF/22/2024	27 Oct, 2022	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code)	Document complied decision- PF22.2024 (1) (002) (1)_Redacted.pdf (333.66 KB)
Redpath Bruce	PF000110	FTS/HPC/PF/21/2636	14 Oct, 2022		Document ftt.pf_.couper.decision.21.2636_Redacted.pdf (422.96 KB)
Thenue Housing Association	PF000268	FTS/HPC/LM/22/1988 -1991	30 Sep, 2022		Document written decision FTC-prop PFEO- LM.22.1998 &1991.pdf (220.53 KB) , Document proposed PFEO - LM.22.1998 -1991 .pdf (190.95 KB) , Document signed FTC-no PFEO-lm.22.1988-1991_Redacted.pdf (264.56 KB)