Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Speirs Gumley Property Management Ltd PF000160 FTS/HPC/PF/21/0559-FTS/HPC/PF/22/2067 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
Residential Management Group Scotland LTD PF000763 FTS/HPC/LM/22/2043 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
LM 22.2043 Decision_Redacted.pdf (520.25 KB)
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LM.22.2043 - No PFEO_Redacted.pdf (330.6 KB)
James Gibb Residential Factors PF000103 FTS/HPC/PF/22/2829, FTS/HPC/PF/22/3767 , ,
Redpath Bruce Property Management Limited PF000110 FTS/HPC/PF/22/3665 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Written Decision 3665.pdf (274.03 KB)
Wheatley Homes Glasgow Ltd PF000287 FTS/HPC/PF/22/3925
Residential Management Group Scotland LTD PF000763 FTS/HPC/PF/22/2276, FTS/HPC/LM/22/3184
Speirs Gumley PF000160 FTS/HPC/PF/21/1576
Charles White Limited PF000153 FTS/HPC/LM/22/3463 + 3860 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)
Charles White Limited PF000153 FTS/HPC/LM/22/3463, FTS/HPC/LM/22/3860 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)
Residential Management Group Scotland LTD PF000763 FTS/HPC/LM/22/2880
Decision LM.22.2880_Redacted.pdf (327.52 KB)
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