Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Residential Management Group Scotland Ltd	PF000763	FTS/HPC/LM/22/1998	29 Sep, 2022	Written statement of services (Section 1 of Code), Property Factor Duties	Document Statement of Decision LM.22.1998_Redacted.pdf (333.81 KB)
River Clyde Homes	PF000152	FTS/HPC/PF/21/2823 & FTS/HPC/PF/21/2535	29 Sep, 2022	Communication and consultation (Section 2 of Code)	Document Written Decision - Complied PF.21.2535_Redacted.pdf (453.03 KB) , Document Written Decision - Complied PF.21.2823_Redacted.pdf (345.11 KB)
Speirs Gumley	PF000160	FTS/HPC/LM/22/2686	23 Sep, 2022		Document Written Decision (Reject) 2686_Redacted.pdf (46.96 KB)
First Port Property Services	PF000095	FTS/HPC/PF/22/0721, FTS/HPC/PF/22/1317	7 Sep, 2022		Document PF 22.0721 & 22.1317 Decision Eden Court_Redacted.pdf (467.46 KB) , Document PF 22.0721 & 22.1317 Proposed PFEO Eden Court_Redacted.pdf (320.48 KB) , Document PF 22.0721 & 22.1317 PFEO Eden Court (2)_Redacted.pdf (426.84 KB) , Document PF 22.0721 & 22.1317 Certificate of Compliance Eden Court_Redacted.pdf (254.06 KB)
Lomond Property Factors	PF000359	FTS/HPC/PF/21/2368, FTS/HPC/PF/21/2380, FTS/HPC/PF/21/2438, FTS/HPC/PF/21/2439, FTS/HPC/PF/21/2513, FTS/HPC/PF/21/2627	6 Sep, 2022		Document GP.21.0399 40 Cranworth Street Decision_Redacted.pdf (819.04 KB) , Document GP.21.0399 40 Cranworth Street Proposed PFEO_Redacted.pdf (251.42 KB) , Document GP.21.0399 Amended Decision Final (1)_Redacted.pdf (834.24 KB) , Document GP.21.0399 PFEO DECISION_Redacted.pdf (228.01 KB) , Document GP.21.0399 PFEO December_Redacted.pdf (247.05 KB) , Document GP.21.0399 Certificate of Compliance February 2023_Redacted.pdf (149.14 KB)
Residential Management Group Ltd	PF000763	FTS/HPC/PF/21/2591	5 Sep, 2022		Document PF 21.2591 Decision with proposed PFEO_Redacted.pdf (437.47 KB) , Document PF 21.2591 decision - no PFEO_Redacted.pdf (398.11 KB)
Life Property Management T/A James Gibb	PF000103	FTS/HPC/PF/22/0190	5 Sep, 2022	Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code)	Document PF 22.0190 final decision (1)_Redacted.pdf (706.97 KB) , Document PF 22.0190 proposed PFEO_Redacted.pdf (740.87 KB) , Document PF 22.0190 PFEO_Redacted.pdf (594.72 KB) , Document PF 22.0190 final certificate of compliance_Redacted.pdf (571.88 KB)
Redpath Bruce	PF000110	FTS/HPC/PF/22/1569	2 Sep, 2022		Document Rejection PF.22.1569_Redacted.pdf (416.93 KB)
Charles White Ltd	PF000153	FTS/HPC/PF/22/0281	30 Aug, 2022	Insurance (Section 5 of Code)	Document Written Decision - Failure to Comply PF.22.0281_Redacted.pdf (268.38 KB) , Document Proposed PFEO PF.22.0281_Redacted.pdf (753.13 KB) , Document Certificate of Compliance with PFEO 22.0281_Redacted.pdf (615.86 KB)
Charles White Ltd	PF000153	FTS/HPC/PF/22/0306	30 Aug, 2022	Insurance (Section 5 of Code)	Document Written Decision - Failure to Comply PF.22.0306_Redacted.pdf (268.96 KB) , Document Proposed PFEO PF.22.0306_Redacted.pdf (752.7 KB) , Document Certificate of Compliance with PFEO 22.0306_Redacted.pdf (433.72 KB)