Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/18/1978 Ross and Liddell PF000196 Financial obligations (Section 3 of Code), Property Factor Duties , [20190 UT 61
FTS/HPC/LM/23/2043 Speirs Gumley Property Management Ltd PF000160 Property Factor Duties , ,
FTS/HPC/PF/23/3955 Atholls Chartered Surveyors PF000316 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/23/0588 Miller Property Management Ltd. PF000314 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
PFEO PF.23.0588_Redacted.pdf (434.16 KB)
,
FTS/HPC/PF/23/1977 Hacking and Paterson PF000288
Decision PF 23.1977_Redacted.pdf (344.23 KB)
FTS/HPC/PF/23/3095 Residential Management Group Scotland PF000763
PF.23.3095 Decision_Redacted.pdf (410.87 KB)
, ,
FTS/HPC/PF/18/0240 Hanover Scotland PF000140 Property Factor Duties , ,
Written Decision (Review).pdf (423.97 KB)
, 		[2019] UT 25
FTS/HPC/PF/17/0530 James Gibb Property Management Ltd PF000103 , , , , [2019] UT 22
FTS/HPC/PF/18/0199 Life Property Management Ltd PF000203 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties [2019] UT 23
FTS/HPC/PF/17/0367 James Gibb Property Management Ltd PF000103 Insurance (Section 5 of Code) ,
Decision pf.17.0367_Redacted.pdf (747.15 KB)
,
PFEO - pf.17.0367_Redacted.pdf (168.52 KB)
,
Failure to Comply with Order.pdf (297.72 KB)
[2019] UT 21, [2020] UT 27, [2020] UT 28