Property Factors Decisions
Decisions are listed by the latest hearing date.
The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).
Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .
NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.
If you have any questions regarding results on this page please contact us.
| Case Reference Number | Property Factor | Property Factor Registration Number | Application complaints | Date | Files | Upper Tribunal Decision(s) |
|---|---|---|---|---|---|---|
| FTS/HPC/PF/23/2830 | Charles White Ltd | PF000153 | , , | |||
| FTS/HPC/PF/23/0621 | Charles White | PF000153 | Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code) | , , , | ||
| FTS/HPC/PF/23/3192+3193 | Hacking & Paterson | PF000288 | Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties | , , , | ||
| FTS/HPC/PF/23/3843 | Residential Management Group Scotland Ltd | PF000763 | ||||
| FTS/HPC/PF/23/2738 | Lowther Homes | PF000785 | Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties | , , | ||
| FTS/HPC/LM/23/1664 | Ross & Liddell | PF000196 | Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) | |||
| FTS/HPC/PF/23/4648, FTS/HPC/PF/23/4649 | 91BC | PF000622 | , , , | |||
| FTS/HPC/PF/23/1912 | Newton Property Management | PF000108 | Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties | , | ||
| FTS/HPC/PF/24/1624 | Ross & Liddell Ltd | PF000196 | Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties | |||
| FTS/HPC/PF/23/1149 | Hacking & Paterson | PF000288 | Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties | [2024] UT 18 |