Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Wheatley Homes Glasgow Ltd PF000287 FTS/HPC/PF/22/4473 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Proposed PFEO 4473.pdf (371.3 KB)
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Lowther Homes Limited PF000785 FTS/HPC/PF/22/3879 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Decision3879__Redacted.pdf (268.19 KB)
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Proposd PFEO3879__Redacted.pdf (137.3 KB)
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PFEO PF 22.3879 Redacted.pdf (251.13 KB)
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FirstPort Property Services Scotland PF000095 FTS/HPC/PF/22/3985, FTS/HPC/PF/23/0884 , FTS/HPC/PF/23/0885, FTS/HPC/PF/23/0888, FTS/HPC/PF/23/0889, FTS/HPC/PF/23/0890, FTS/HPC/PF/23/0891, FTS/HPC/PF/23/1203 , Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code) , ,
FirstPort Property Services Scotland PF000095 FTS/HPC/PF/22/3985 + 7 others ,
Hacking and Paterson (Property Factor) FTS/HPC/PF/22/2960
Written Decision PF.22.2960_R.pdf (323.45 KB)
Redpath Bruce Property Management PF000110 FTS/HPC/PF/23/0716 + 0717 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
Redpath Bruce Property Management PF000110 FTS/HPC/PF/23/0716 + 0717 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Redpath Bruce Property Management PF000110 FTS/HPC/PF/23/0716 + 0717 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
James Gibb Residential Factors PF000103 FTS/HPC/PF/23/0679 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
James Gibb Residential Factors PF000103 FTS/HPC/PF/23/0679 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties