Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Archerfield House Hotel Management Ltd	PF000513	FTS/HPC/LM/24/1848	5 Sep, 2024		Document Written Decision (Complied) LM.24.1848_Redacted.pdf (481.83 KB)
James Gibb Residential Factors (Property Factor)		FTS/HPC/PF/23/4430	4 Sep, 2024		Document ProposedPFEO4430 (002)_Redacted.pdf (269.76 KB)
Ross and Liddell	PF000196	FTS/HPC/PF/23/4109	2 Sep, 2024	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (No PFEO) Redacted 4109.pdf (57.79 KB)
		FTS/HPC/PF/23/4244, FTS/HPC/PF/24/0011	2 Sep, 2024		Document proposed PFEO- 10.09.24 - 4244 _.pdf (171.29 KB) , Document Written Decision - 10.09.24 - 4244 0011.pdf (338.28 KB)
Greenbelt Holding Ltd	PF000191	FTS/HPC/LM/24/0918	27 Aug, 2024		Document Written Decision (Reject) LM.24.0918_Redacted.pdf (417.93 KB)
RMG Living	PF000763	FTS/HPC/PF/23/4212	27 Aug, 2024	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (No PFEO) 4212 Redacted.pdf (261.95 KB)
Hacking & Paterson Management Services	PF000288	FTS/HPC/LM/24/0167	20 Aug, 2024	Written statement of services (Section 1 of Code), Property Factor Duties	Document Written Decision LM.24.0167_Redacted.pdf (598.72 KB) , Document Proposed PFEO LM.24.0167_Redacted.pdf (246.91 KB) , Document PFEO LM.24.0167 (1)_Redacted.pdf (260.23 KB)
Charles White Ltd	PF000153	FTS/HPC/PF/23/1724	15 Aug, 2024		Document Written Decision (Failure to Comply) (Proposed PFEO) PF 23 1724 - corrected_Redacted.pdf (581.31 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) PF.23.1724_Redacted.pdf (415.6 KB)
Charles White Limited	PF000153	FTS/HPC/PF/23/1789	15 Aug, 2024		Document Written Decision (Failure to Comply) (Proposed PFEO) PF.23.1789_Redacted.pdf (607.43 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) PF.23.1789_Redacted.pdf (414.7 KB)
Charles White Limited	PF000153	FTS/HPC/PF/23/2331	15 Aug, 2024		Document Written Decision (Failure to Comply) (Proposed PFEO) PF.23.2331_Redacted.pdf (601.95 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) PF.23.2331_Redacted.pdf (413.95 KB)