Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
James Gibb Residential Factors	PF000103	FTS/HPC/PF/23/1675	13 Aug, 2024		Document Written Decision (Complied) PF.23.1675_Redacted.pdf (731.36 KB)
Lowther Homes	PF000785	FTS/HPC/PF/23/3611	26 Jul, 2024		Document Written Decision (Failure to Comply) (No Proposed PFEO)_Redacted.pdf (437.54 KB)
Largiemore Estate Limited		FTS/HPC/PF/22/3577, FTS/HPC/PF/22/3578, FTS/HPC/LM/22/3579	24 Jul, 2024		Document Written Decision (Non-Jurisdiction) PF.22.3577 PF.22.3578 and LM.22.3579_Redacted.pdf (521.03 KB)
James Gibb	PF000103	FTS/HPC/PF/23/4029, 4030 + 4031	23 Jul, 2024	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision PF.23.4029, 4030 + 4031_Redacted.pdf (521.68 KB) , Document Proposed PFEO PF.23.4029, 4030 + 4031_Redacted.pdf (529.73 KB) , Document Certificate of Compliance PF.23.4029, 4030 + 4031_Redacted.pdf (429.94 KB)
Residential Management Group	PF000763	FTS/HPC/PF/23/4235	19 Jul, 2024	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Property Factor Duties	Document Written Decision PF.23.4235_Redacted.pdf (827.29 KB) , Document Proposed PFEO PF.23.4235_Redacted.pdf (617.26 KB) , Document Property Factor Enforcement Order (PFEO) PF 23 4235_Redacted.pdf (137.11 KB)
First Port Property Services Scotland LTD	PF000095	FTS/HPC/LM/23/3665	18 Jul, 2024	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Property Factor Enforcement Order (PFEO) (Proposed) 3665.pdf (283.27 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) 3665.pdf (342.68 KB) , Document Property Factor Enforcement Order LM.23.3665_Redacted.pdf (257.26 KB) , Document Certificate of Compliance LM.23.3665_Redacted.pdf (262.69 KB)
Blythswood Property Management	PF000449	FTS/HPC/PF/23/1224	5 Jul, 2024	Financial obligations (Section 3 of Code)	Document Written Decision (Failure to Comply) (Proposed PFEO) 1224.pdf (405.71 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) 1224.pdf (300.54 KB)
Residential Management Group Scotland Ltd	PF000763	FTS/HPC/PF/23/3843	5 Jul, 2024		Document Written Decision (Complied) PF 23.3843_Redacted.pdf (550.13 KB)
Glasgow West Housing Association/Enterprises	PF000329	FTS/HPC/PF/23/2592	4 Jul, 2024	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Property Factor Enforcement Order (PFEO) (Proposed) 2592_Redacted.pdf (22.46 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) 2592_Redacted.pdf (35.21 KB) , Document Compliance Decision Property Factor_Redacted.pdf (116.46 KB)
James Gibb Residential Factors	PF000103	FTS/HPC/PF/24/0203+0204	26 Jun, 2024	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision PF.24.0203+0204_Redacted.pdf (567.27 KB) , Document Proposed PFEO PF.24.0203+0204_Redacted.pdf (656.6 KB) , Document PFEO PF.24.0203+0204_Redacted.pdf (433.58 KB)