Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/18/3454 Westcoast Lettings Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3008 CPM Edinburgh Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/1710 Direct Lettings Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/1919 R & G Properties Ending the Tenancy (Section 6)
FTS/HPC/LA/19/2293 PSL Link LARN1907019 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/0948 Belvoir Edinburgh Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/0620 Rent Locally Lanarkshire Limited t/a Rent Locally
FTS/HPC/LA/19/1402 Hanlon Clark Properties n/a Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/1445 Homefinders Inverclyde Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/1036 Elliott estates Lettings (Section 4), Ending the Tenancy (Section 6)