Letting Agent Decisions
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| Case Reference | Letting Agent | Letting Agent Registration Number | Hearing Date | Code Complaint(s) | Decisions | Upper Tribunal Decision(s) |
|---|---|---|---|---|---|---|
| FTS/HPC/LA/19/3694 | Hanlon Clark Lettings Ltd | n/a | Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8) | |||
| FTS/HPC/PF/20/1457 | Hacking and Paterson Management Services (Property Factor) | Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) | ||||
| FTS/HPC/LA/20/0755 | Affitto | LARN2003011 | Management and maintenance (Section 5), Communications and resolving complaints (Section 7) | |||
| FTS/HPC/LA/19/3682 | Stonehouse Property | Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) | ||||
| FTS/HPC/LA/20/0926 | CCL Group LTD t/a CCL Property | Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6), Handling landlords' and tenants' money, and insurance arrangements (Section 8) | ||||
| FTS/HPC/LA/20/0234 | Watt Property | Management and maintenance (Section 5), Communications and resolving complaints (Section 7) | ||||
| FTS/HPC/LA/19/1739 | Contempo Property | Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) | ||||
| FTS/HPC/LA/20/0697 | Albany Lettings | Engaging landlords (Section 3), Management and maintenance (Section 5) | ||||
| FTS/HPC/LA/19/3338 | Central Letting Services | LARN1904024 | Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) | |||
| FTS/HPC/LA/19/3401 | Pavillion Properties | LARN1812009 | Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7) |