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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/19/1036 Elliott estates Lettings (Section 4), Ending the Tenancy (Section 6)
FTS/HPC/LA/19/0777 Ross Young FTS/HPC/LA/19/0777 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5)
FTS/HPC/LA/18/3416 Factotum n/a Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3267 Hanlon Clark Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/0333 G4 Properties FTS/HPC/LA/19/0333 Management and maintenance (Section 5)
FTS/HPC/LA/19/0620 Rent Locally Lanarkshire Limited t/a Rent Locally Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/19/0485 Central Letting Services Ltd Lettings (Section 4)
FTS/HPC/LA/19/0180 Vanilla Square Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/18/3269 STEPHEN ESTATES LTD Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/19/0227 CMC Property Management Ltd Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)