Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Macfie & Co. Management Services Ltd	PF000098	FTS/HPC/PF/20/0699	8 Jan, 2021	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Complied) - PF.20.0699.pdf (330.09 KB)
FirstPort Property Services Scotland	PF000095	FTS/HPC/PF/20/2213, FTS/HPC/PF/20/2109, FTS/HPC/PF/20/2156	8 Jan, 2021	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Direction PF.20.2109,2156,2213.pdf (277.38 KB)
Trinity Property Factors (Property Factor)	PF000170	FTS/HPC/PF/20/1846	6 Jan, 2021	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document NoPFEO decision1846_Redacted.pdf (261.91 KB) , Document Decision PF.20.1846.pdf (311.64 KB) , Document ProposedPFEO PF.20.1846.pdf (273.16 KB)
Ross and Liddell	PF000196	FTS/HPC/PF/20/1427	5 Jan, 2021	Insurance (Section 5 of Code)	Document Written Decision (Reject) - PF.20.1427.pdf (303.67 KB)
Trinity Property Factors (Property Factor)	PF000170	FTS/HPC/PF/20/1846	1 Jan, 2021	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document proposed pfeo - 20.01.21 - PF.20.1846 (1).pdf (279.95 KB)
Speirs Gumley Property Management	PF000160	FTS/HPC/PF/20/1503	17 Dec, 2020	Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.1503.pdf (256.25 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1503.pdf (301.51 KB) , Document Property Factor Enforcement Order (PFEO) - PF.20.1503 (.pdf (281.12 KB) , Document Certificate of Compliance - PF.20.1503.pdf (268.32 KB)
James Gibb (Property Factor)	PF000103	FTS/HPC/PF/20/1595	17 Dec, 2020	Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Property Factor Enforcement Order (PFEO) - PF.20.1595 (1)_Redacted.pdf (122.69 KB)
James Gibb (Property Factor)	PF000103	FTS/HPC/PF/20/1595	17 Dec, 2020	Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Compliance Decision (14.6.21) PF.20.1595.pdf (264.72 KB)
James Gibb Ltd	PF000103	FTS/HPC/PF/20/1550	7 Dec, 2020		Document Written Decision (Complied) PF.20.1550_Redacted.pdf (217.7 KB)
Charles White Ltd	PF000153	FTS/HPC/PF/20/1389	4 Dec, 2020	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) PF.20.1389_Redacted.pdf (187.02 KB) , Document Proposed Property Factor Enforcement Order PF.20.1389_Redacted.pdf (256.05 KB) , Document Property Factor Enforcement Order PF.20.1389.pdf (280.21 KB) , Document Certificate of Compliance PF.20.1389.pdf (269.14 KB)