Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/21/1676 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Charles White Limited PF000153 FTS/HPC/PF/21/2376
Hacking & Paterson Management Services PF000288 FTS/HPC/PF/21/2285
Hacking & Paterson Management Services PF000288 FTS/HPC/PF/21/2286
Residential Management Group Scotland Limited PF000763 FTS/HPC/LM/21/0290 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , ,
PLS Rural Limited PF000756 FTS/HPC/PF/21/1957 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
James Gibb PF000103 FTS/HPC/PF/21/0476, FTS/HPC/PF/20/2432 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , , ,
Miller Property Management Ltd PF000314 FTS/HPC/PF/21/0456 , Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) , , , , [2022] UT 10
Peter Cusack Property PF000729 FTS/HPC/PF/21/0689 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Decision - PF.21.0689.pdf (555.77 KB)
River Clyde Homes PF000152 FTS/HPC/PF/21/1547