Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
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Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
Hacking & Paterson Management Services PF000288 FTS/HPC/PF/21/2285 11/11/2021 PDF icon Signed Rejection PF.21.2285_Redacted.pdf Click to follow link
Hacking & Paterson Management Services PF000288 FTS/HPC/PF/21/2286 11/11/2021 PDF icon Signed Rejection PF.21.2286.1_Redacted.pdf Click to follow link
Residential Management Group Scotland Limited PF000763 FTS/HPC/LM/21/0290 10/11/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Decision Final0290(002)_Redacted.pdf, PDF icon PFEOP January 2022 final_Redacted.pdf, PDF icon Certificate of Compliance Final_Redacted.pdf Click to follow link
PLS Rural Limited PF000756 FTS/HPC/PF/21/1957 05/11/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon PF.21.1957 Decision with no PFEO.pdf Click to follow link
James Gibb PF000103 FTS/HPC/PF/21/0476, FTS/HPC/PF/20/2432 27/10/2021 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision PF.20.2432, PF.21.0476 (1)_Redacted.pdf, PDF icon Proposed PFEO PF.20.2432, PF.21.0476_Redacted.pdf, PDF icon PFEO PF.20.2432, PF.21.0476_Redacted.pdf, PDF icon signed-Variation of PFEO PF.21.0476-PF.21.2432_Redacted.pdf Click to follow link
Miller Property Management Ltd PF000314 FTS/HPC/PF/21/0456 25/10/2021 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision 21.0456_Redacted.pdf Click to follow link
Peter Cusack Property PF000729 FTS/HPC/PF/21/0689 20/10/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision - PF.21.0689.pdf Click to follow link
River Clyde Homes PF000152 FTS/HPC/PF/21/1547 19/10/2021 PDF icon PF.21.1547 Benview ave decision.pdf Click to follow link
Redpath Bruce Property Management Ltd PF000110 FTS/HPC/PF/21/1613 18/10/2021 Communication and consultation (Section 2 of Code) PDF icon PF.21.1613 - Decision_Redacted.pdf Click to follow link
Charles White LTD PF000153 FTS/HPC/PF/21/1543 18/10/2021 PDF icon Written Decision (Complied) PF.21.1543_Redacted.pdf Click to follow link
Lancefield Quay Riverside LTD PF000716 FTS/HPC/PF/21/1569 13/10/2021 PDF icon Decision FTSHPCPF211569 Redacted.pdf Click to follow link
James Gibb PF000103 FTS/HPC/PF/21/1425 11/10/2021 Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon PF.21.1425 PFEO Slateford Road.pdf Click to follow link
James Gibb PF000103 FTS/HPC/PF/21/1425 11/10/2021 PDF icon PF.21.1425 Decision Slateford Road.pdf, PDF icon PF.21.1425 Proposed PFEO.pdf, PDF icon PF.21.1425 Certificate of Compliance.pdf Click to follow link
W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/21/1377 08/10/2021 PDF icon PF.21.1377 Decision.pdf, PDF icon PF.21.1377 PFEO (proposed).pdf, PDF icon Certificate of Compliance PF 21.1377 _Redacted.pdf Click to follow link
Lowther Homes Limited PF000785 FTS/HPC/PF/21/1057 08/10/2021 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision 21.1057_Redacted.pdf, PDF icon Proposed PFEO 21.1057_Redacted.pdf, PDF icon Compliance Decision Property Factor_Redacted.pdf Click to follow link
W.M. Cumming, Turner & Watt PF000269 FTS/HPC/PF/21/1377 08/10/2021 Property Factor Duties PDF icon PFEO PF.21.1377.pdf Click to follow link
W.M. Cumming, Turner & Watt PF000269 08/10/2021 Property Factor Duties PDF icon PF.21.1377 Failure to Comply with PFEO Decision.pdf Click to follow link
Trinity Factoring Services Ltd. PF000170 FTS/HPC/PF/21/1275 04/10/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) PF.21.1275_Redacted.pdf, PDF icon D.Forbes v Trinity PFEO FINAL (002)_Redacted.pdf, PDF icon D.Forbes v Trinity Decision re Compliance Final_Redacted.pdf Click to follow link
James Gibb Property Management PF000103 FTS/HPC/PF/21/0079 21/09/2021 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision0079_Redacted.pdf, PDF icon PFEO PF.21.0079_Redacted.pdf, PDF icon ComplyDecision (002)_Redacted.pdf Click to follow link
Aberdeen Property Leasing PF000270 FTS/HPC/PF/20/0015 20/09/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision PF.20.0015 _Redacted.pdf, PDF icon Proposed PFEO PF.20.0015_Redacted.pdf, PDF icon PFEO (19.4.22)_Redacted.pdf, PDF icon Cert of Compliance PF.20.0015.pdf Click to follow link

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