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Property Factors Decisions
Decisions are listed by the latest hearing date.
The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).
Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .
NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.
If you have any questions regarding results on this page please contact us.
| Property Factor | Property Factor Registration Number | Case Reference Number | Hearing Date | Application complaints | Files | Page Link | Upper Tribunal Decision(s) |
|---|---|---|---|---|---|---|---|
| Rettie & Co | FTS/HPC/PF/23/0625 | 05/05/2023 | Property Factor Duties |
 Written Decision (Reject) PF.23.0625.pdf |
Click to follow link | ||
| Newton Property Management | PF000108 | FTS/HPC/PF/22/4180 | 03/05/2023 |
Rejection PF.22.4180_Redacted.pdf |
Click to follow link | ||
| Riverclyde Homes | PF000152 | FTS/HPC/PF/22/4270 | 03/05/2023 |
Decision PF.22.4270_Redacted.pdf |
Click to follow link | ||
| River Clyde Homes | PF000152 | FTS/HPC/PF/23/0064 | 03/05/2023 |
Decision PF.23.0064_Redacted.pdf |
Click to follow link | ||
| Trinity Factoring Services Ltd | F000170 | FTS/HPC/PF/22/3435 | 02/05/2023 | Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code) |
Written Decision (Failure to Comply) (Proposed PFEO) 3435.pdf, Property Factor Enforcement Order (PFEO) 3435.pdf |
Click to follow link | |
| Ross and Liddell | PF000196 | FTS/HPC/PF/23/0331 | 02/05/2023 | Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Written Decision (Reject) PF.23.0331.pdf |
Click to follow link | |
| River Clyde Homes | PF000152 | FTS/HPC/PF/22/4174, FTS/HPC/PF/23/0028 | 28/04/2023 |
REJECTION PF.22.4174 and PF.23.0028_Redacted.pdf |
Click to follow link | ||
| YourLife Management Services Limited | PF000684 | FTS/HPC/PF/23/0408, FTS/HPC/PF/23/0410 | 27/04/2023 | Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code) |
Written Decision (Rejection) 0408, 0410.pdf |
Click to follow link | |
| James Gibb Residential Factors | PF000103 | FTS/HPC/PF/22/2146 | 25/04/2023 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Written Decision (Failure to Comply) (Proposed PFEO) 2146.pdf |
Click to follow link | |
| James Gibb Residential Factors | PF000103 | FTS/HPC/PF/22/2146 | 25/04/2023 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) |
Written Decision (Failure to Comply) (Proposed PFEO) 2146.pdf, PFEO PF.22.2146.pdf, CofC PF.22.2146 Whitehills_Redacted.pdf |
Click to follow link | |
| Abbey Forth Property Management Ltd | PF000256 | FTS/HPC/PF/22/0658, FTS/HPC/PF/22/1123 | 24/04/2023 |
Decision 0658 & 1123_Redacted.pdf, Proposed PFEO 0658 & 1123_Redacted.pdf, PF 22.0658 & 22.1123 PFEO 16.5.23_Redacted.pdf, PF 22.0658 & 22.1123 Kirkmay non-compliance decision_Redacted.pdf |
Click to follow link | ||
| Hacking and Paterson | PF000288 | FTS/HPC/LM/22/4257, FTS/HPC/LM/22/4258, FTS/HPC/LM/22/4259, FTS/HPC/LM/22/4260, FTS/HPC/LM/22/4261, FTS/HPC/LM/22/4262, FTS/HPC/LM/22/4263, FTS/HPC/LM/22/4264, FTS/HPC/LM/22/4265, FTS/HPC/LM/22/4266 | 20/04/2023 |
Rejection GP.22.0866_Redacted.pdf |
Click to follow link | ||
| Hacking & Paterson | PF000288 | FTS/HPC/LM/22/4137 | 17/04/2023 |
Written decision LM.22.4137_Redacted.pdf |
Click to follow link | ||
| Ross & Liddell Limited | PF000196 | FTS/HPC/PF/22/4273, FTS/HPC/PF/23/0328 | 23/03/2023 |
Decision PF.22.4273 & PF.23.0328_Redacted.pdf |
Click to follow link | ||
| D & I Scott Property Management | PF000114 | FTS/HPC/PF/22/2730 | 21/03/2023 | Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
Written Decision (Failure to Comply) 2730.pdf, Proposed PFEO 2730.pdf, Property Factor Enforcement Order 2730.pdf |
Click to follow link | |
| Charles White Ltd | PF000153 | FTS/HPC/PF/21/2238 | 17/03/2023 | Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
2238 Decision_Redacted.pdf, ftt.dalmore.final_.decision.pfeo_ (002)_Redacted.pdf, certificate of compliance - 15.08.23 - PF.21.2238_Redacted.pdf |
Click to follow link | |
| Newton Property Management Limited | PF000108 | FTS/HPC/PF/21/3219, FTS/HPC/PF/22/2246 | 08/03/2023 |
PF 21.3219 & 22.2246 Decision 15 June_Redacted.pdf, PF 21.3219 & 22.2246 Proposd PFEO_Redacted.pdf, PF 21.3219 & 22.2246 Decision August 2023_Redacted.pdf, PF 21.3219 & 22.2246 PFEO_Redacted.pdf, PF 21.3219 & 22.2246 Cert of Compliance_Redacted.pdf |
Click to follow link | ||
| Residential Management Group Scotland LTD | PF000763 | FTS/HPC/LM/22/2043 | 20/02/2023 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
LM 22.2043 Decision_Redacted.pdf, LM.22.2043 Proposed PFEO_Redacted.pdf, LM.22.2043 - No PFEO_Redacted.pdf |
Click to follow link | |
| James Gibb Residential Factors | PF000103 | FTS/HPC/PF/22/2829, FTS/HPC/PF/22/3767 | 16/02/2023 |
Decision PF.22.2829 & 22.3767_Redacted.pdf, Proposed PFEO 22.2829 & 22.3767_Redacted.pdf, PFEO PF.22.2829 & PF.22.3767 180523_Redacted.pdf, PFEO Certificate of Compliance 22.2829 22.3767 070823_Redacted.pdf |
Click to follow link | ||
| Redpath Bruce Property Management Limited | PF000110 | FTS/HPC/PF/22/3665 | 15/02/2023 | Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Written Decision 3665.pdf |
Click to follow link |