Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Life Property Management Ltd PF000203 FTS/HPC/LM/17/0245 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
PFEO - LM.17.0245_Redacted.pdf (149.14 KB)
,
Redpath Bruce Property Management Limited PF000110 FTS/HPC/PF/17/0081 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Redpath Bruce Property Management Limited PF000110 FTS/HPC/PF/17/0082 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Apex Property Factor PF000383 FTS/HPC/PF/17/0266 - 0273 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties
Complied Decision_Redacted.pdf (287.94 KB)
Hacking and Paterson PF000288 FTS/HPC/PF/17/0055 Written statement of services (Section 1 of Code)
complied pf.17.0055_Redacted.pdf (772.77 KB)
[2019] UT 2
Murphy Scoular PF000227 FTS/HPC/PF/17/0216 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
17.0216 decision_Redacted.pdf (2.57 MB)
,
17.0216 proposed pfeo_Redacted.pdf (412.26 KB)
,
PFEO pf.17.0216_Redacted.pdf (255.63 KB)
,
Apex Property Factor PF000383 FTS/HPC/PF/17/0223 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Decision pf.17.0223_Redacted.pdf (448.68 KB)
, , ,
PFEO - PF.17.0223_Redacted.pdf (1.17 MB)
, 		[2019] UT 13
FirstPort Property Services Scotland Ltd PF000095 FTS/HPC/PF/17/0089 Debt recovery (Section 4 of Code)
Decision pf.17.0089_Redacted.pdf (480.57 KB)
, ,
Apex Property Factor PF000383 FTS/HPC/PF/16/1011 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Decision.17.1011_Redacted.pdf (834.44 KB)
,
Proposed PFEO.16.1011_Redacted.pdf (138.04 KB)
,
PFEO - FTS.HPC_.PF_.16.1011.pdf (343.41 KB)
, 		[2019] UT 2
Apex Property Factor PF000383 FTS/HPC/PF/17/0190 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties